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Benefits Administration Specialist

Human Resources

Company:

Description:

Mercer Services is seeking candidates for the following position based in Warsaw:

Benefits Administration Specialist

Learn more about us:

Mercer Marsh Benefits has an exciting opportunity for a Benefits Administration Specialist who will be responsible for performing centralized tasks supporting country-specific deliverables for large multinational Global Benefits Management (GBM) clients and assisting with any changes or issues that arise.

What can you expect?

The Benefits Administration Specialist will collaborate with our GBM, Retirement and Darwin teams (global, regional and local colleagues) to support local Mercer Marsh Benefits country operational needs as well as assist in coordination and tracking of activities aimed at improving current processes.

What is in it for you?  

We are a global leader in benefits management. We deliver innovative solutions that address the health and wealth needs of our clients and their employees. Our clients are among the largest multinationals in the world. This role will provide you the opportunity to:  

• Learn Mercer and Mercer Marsh Benefits global, regional and local products and solutions.  

• Contribute ideas to develop and deliver quality-focused solutions.  

• Work with collaborative and successful colleagues who truly care about finding the most appropriate solution for our clients.

We will count on you to:

• Assist in monitoring local country performance and support issue resolution by by maintaining and coordinating the issue-resolution tracker.

• Support evaluation of systems, tools, and processes and provide recommendations for updates and improvements.  

• Ensure effective communication and collaboration with extended teams to meet client needs and expectations.  

• Research country requirements, maintain administration delivery accuracy, and track defects through resolution.  

• Provide administration and analytical support to consultants to ensure policies are administered accurately and timely in line with global and local requirements.  

• Maintain accurate, up-to-date records of activities in accordance with agreed standards and procedures. 

What you need to have:

• BA/BS degree required.  

• Effective time and project management skills.  

• Strong Microsoft Excel, Word, and PowerPoint skills.  

• Strong problem-solving and analytical skills.  

• 1+ years in specific domains of HR administration (Healthcare & Group Benefits) is preferred.

• Superior communication and listening skills.  

• Ability to work within a remote and global team environment. 

• Highly organized with the ability to prioritize and deliver workloads. 

What makes you stand out:

• Previous international benefits experience.  

• Proven ability to develop and maintain excellent working relationships with key internal and external client contacts and personalities.  

• Experience providing support to consultants by sharing knowledge and drawing on intellectual capital available. 

• If you are interested, please send your CV in English.