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IT Application Operation Manager - Internal 100% (f/m/d)
manager · Operations
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
Responsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements. This encompasses the thorough understanding and meticulous tracking of all service dependencies and proactive lifecycle management.PRINCIPALES FUNCIONES
- Application management (Maintenance and Support, SLA, Incident-, Problem-, Release/Test-, Risk-Mgmt, Documentation)
- Business Analysis, Solution Design and implementation/deployment of Changes/Enhancements in cooperation with the software vendor
- Implementation and Testing of Product Releases
- Project assignments (Data migrations, impact analysis)
- Team head deputy role for a larger team, which is mainly based in Zürich
YOUR PROFILE
- Sound knowledge of MS Windows Server environments and ETL Tools, MS SQL, reporting and scripting
- Experience with end-of-day processing (AWA), communication between applications and modern interfaces (APIs, IBM MQ)
- Confident interaction with business stakeholders, system engineers, database administrators and external solution providers
- Knowledgeable about security aspects of applications and incident/change/release management processes within large companies in the financial sector
- First experience as a Team Head preferred - or a strong ambition to move into a leadership role.
- Experience in Treasury and Nostro business preferred
- Bachelor’s degree in computer science, Information Technology, or a related field
- Good knowledge of ITIL frameworks and enterprise IT infrastructure
- Minimum of 5 years of experience as an IT Service Owner, Application Responsible or a similar role
- Fluent written and spoken English; additional languages are an asset in our multicultural environment
We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.
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