Field Sales Sr Officer

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Field Sales Sr Officer

senior · Retail & Commercial Banking

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

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Citi is looking for a Field Sales Senior Officer to drive credit acquisition and credit sales growth and build lasting partnerships across an assigned territory in the Miami area. In this role, you will serve as a key representative of Citi's Consumer Sales team, developing strategic relationships with retail partners and turning market intelligence into measurable business results. This is an opportunity to take ownership of a defined territory and make a direct impact on credit awareness, partner performance, and client outcomes.

Responsibilities

• Drive credit acquisition and credit sales growth by partnering with retail field leadership to promote credit awareness, implement targeted initiatives, and increase new application volumes across your assigned territory.

• Analyze territory performance data and local market trends to identify emerging opportunities, address risks, and inform strategic decisions.

• Build and maintain strong working relationships with retail partner leadership and business owners, acting as a trusted point of contact and resolving issues as they arise.

• Represent Citi at partner meetings, industry conferences, and trade events to strengthen partnerships and maintain a visible market presence.

• Identify training needs within partner locations and deliver associate-level training to improve credit sales capabilities across the territory.

• Develop and execute strategic initiatives designed to maximize credit sales performance and application growth across retail partner channels.

• Support internal and external clients with responsive service, ensuring their needs are addressed accurately and efficiently while upholding Citi's risk and compliance standards.

Required Qualifications & Skills

• 5 to 8 years of relevant experience in field sales, territory management, or a related client-facing commercial role.

• Demonstrated sales experience with a record of meeting or exceeding targets in a field-based environment.

• Willingness and ability to travel up to 75% of the time, with four days per week spent engaging with partners on-site.

• Residence in or willingness to relocate to the Miami area (self-paid), as required for territory coverage.

• Clear and effective written and verbal communication skills, with the ability to engage confidently with partners and stakeholders at all levels.

• Strong analytical and problem-solving skills, with the ability to interpret performance data and translate findings into actionable strategies.

• Bachelor's degree or equivalent professional experience.

Beneficial Skills & Qualifications

• Prior experience managing multi-unit retail environments or leading field-based teams.

• Background in delivering partner or associate training programs within a sales or retail context.

• Familiarity with financial products, consumer credit, or retail banking partnerships.

What We Offer

At Citi, you will join a team that operates at global scale while delivering real impact at the local level. We invest in the growth of our people, providing the tools, exposure, and support needed to build a meaningful long-term career in financial services.

• Full flexibility to work remotely within the Miami area, giving you the autonomy to manage your schedule around the demands of a field-based role.

• A performance-driven environment where your results are recognized and your contributions directly shape business outcomes.

• Access to learning and development resources that support your professional growth and long-term career progression.

• Wellbeing support and work-life balance initiatives designed to help you perform at your best both in and out of the field.

• Competitive financial benefits and compensation aligned to your seniority and the scope of your impact.

• The opportunity to represent one of the world's leading financial institutions and build a career with genuine global reach.

Apply today and take ownership of a territory where your relationships, strategic thinking, and sales expertise will directly shape Citi's growth in the Miami market.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.