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Team Lead HR Services Global (f/m/d)
lead · Human Resources
Team Lead HR Services Global (f/m/d)
Workload: 80–100%
We are seeking an experienced Team Lead in Cluj for our HR Shared Services department to buildup and lead our HR Services Global team. This position requires strategic thinking, strong leadership skills, and the ability to work effectively in a dynamic, changing and international environment. Having a pragmatic way of working and a hands-on mentality is also crucial for this role.
What you will do:
Buildup, lead and develop a team of HR Services Specialists and Experts located in different countries (Switzerland, Romania and Spain) to ensure high quality and employee satisfaction
Accountable for a smooth service transition and for building up a strong knowledge foundation
Accountable for the HR global organizational and position management process and execution
Actively take over and execute operational activities in German and English to support the team
Support in building up a global mobility competency center and further establish the global mobility governance framework, its policies and processes
Further harmonize and streamline existing processes to enhance efficiency and effectiveness
Monitor and analyse KPIs across the whole HR Shared Services department (resolution time, customer satisfaction etc.)
Collaborate closely with the HR Services Switzerland and HR Services International team to ensure consistent service delivery
Actively work in global cross-functional projects e.g. Global HR Services Delivery Model
What you bring & who you are:
Master’s degree in Human Resources, Business Administration, or a related field
Minimum of 4–6 years of experience in HR Operations/Shared Services, with at least 2 years in a leadership role
Strong knowledge of HR processes and systems (SAP, SuccessFactors, ServiceNow), ideally in an international context
Excellent communication and presentation skills in English and German; additional languages are a plus
Strong analytical skills and experience with HR data management
Ability to work in a fast-paced environment and manage multiple project activities simultaneously
About the team: Our HR Shared Services teams are dynamic, service-driven, and passionate about delivering high-quality services. We work collaboratively to optimize HR processes, embrace digital transformation, and ensure compliance with HR standards, all while fostering a supportive and inclusive work environment. We're thrilled to have you as part of this journey soon and looking forward to receiving your application!
At Axpo Group, we are dedicated to fostering a culture of non-discrimination, tolerance, and inclusion. As an equal opportunity employer, we welcome applications regardless of race and ethnicity, gender identity and expression, sexual orientation, age, disability, as well as socioeconomic, cultural, and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone.