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Senior Operations Associate , PGIM Investment Operations ( Hybrid / Newark, NJ)

senior · Corporate Finance

Job Classification:

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. 

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers!   

If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.  

At PGIM, You Can!  

What you will do

In this role, you'll support the day-to-day operations that help investment portfolios run smoothly and efficiently. Working across a variety of asset classes, including equities, fixed income, foreign exchange, and derivatives, you'll help ensure transactions, portfolio activity, and investment data are processed accurately and on time.

You'll partner closely with brokers, custodians, fund accountants, and internal business teams to resolve issues, maintain data integrity, and support critical portfolio activities. This role offers broad exposure to investment operations, asset servicing, reconciliation, and process improvement, providing an opportunity to build expertise while contributing to the overall success of the investment platform.

This position is based in our office in Newark, NJ and will follow a hybrid schedule. Our organization follows a hybrid work structure ( 3 days in office) where employees can work remotely and/ from the office, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.

Why Join Investment Operations? 

Investment Operations plays a critical role in supporting the investment process and ensuring the integrity of portfolio activity across the firm. Associates gain exposure to financial markets, portfolio management, trading, custodial relationships, fund accounting, derivatives, collateral, and operational risk management while developing skills in problem solving, data analysis, process improvement, and cross-functional collaboration. 

This role provides a strong foundation for a long-term career within investment operations, middle office, fund administration, risk management, investment management support, or related financial services functions.

What you can expect

Settlements & Transaction Support

• Support the settlement of investment transactions across multiple asset classes, including equities, fixed income, foreign exchange, and derivatives.

• Coordinate with brokers, custodians, fund accountants, counterparties, and internal business partners to facilitate accurate and timely transaction processing.

• Monitor and resolve settlement exceptions, unmatched transactions, failed trades, and operational issues impacting portfolio activity.

• Research and resolve inquiries related to trade, cash, FX, and other portfolio activity.

Reconciliations & Exception Management

• Perform cash, position, transaction, and other operational reconciliations between internal records and external service providers.

• Investigate and resolve reconciliation breaks through research, analysis, and coordination with internal and external stakeholders.

• Monitor operational controls and escalate material exceptions, processing breaks, or operational risks as appropriate.

• Maintain the accuracy and integrity of portfolio, accounting, and operational records.

Asset Servicing & Portfolio Support

• Support the processing and review of dividends, interest payments, corporate actions, reorganizations, class actions, security litigation proceeds, and other portfolio lifecycle events.

• Coordinate with custodians, brokers, fund accountants, and internal teams to ensure asset servicing events are processed accurately and timely.

• Investigate and resolve exceptions related to income, corporate action, and other asset servicing activity.

Derivatives, Margin & Collateral Support

• Support operational activities associated with derivative instruments, including futures, swaps, and other products as applicable.

• Monitor margin movements, collateral activity, and related operational controls.

• Assist with the investigation and resolution of derivative-related operational exceptions, reporting issues, and counterparty inquiries.

Analysis & Problem Solving

• Analyze operational data to identify trends, recurring issues, and opportunities for improvement.

• Research root causes of operational breaks and partner with stakeholders to implement corrective actions.

• Support management reporting and operational reviews through data gathering, validation, and analysis.

Process Improvement & Automation

• Identify opportunities to improve operational efficiency, strengthen controls, and reduce operational risk.

• Participate in automation initiatives, workflow enhancements, and operational improvement projects.

• Contribute recommendations that improve scalability, service quality, and overall operating effectiveness.

• Support testing and implementation activities associated with process and technology changes.

What you will bring

• Bachelor’s degree in finance, Accounting, Economics, Business, Information Systems, or a related field.

• Strong analytical and problem-solving skills.

• Strong attention to detail and commitment to accuracy.

• Effective verbal and written communication skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Proficiency with Microsoft Office applications, particularly Excel.

• Ability to work independently while collaborating effectively across teams.

What will set you apart?

• Interest in financial markets, investment management, and investment operations.

• Exposure to investment products such as equities, fixed income, foreign exchange, or derivatives through coursework, internships, or prior experience.

• Demonstrated interest in process improvement, automation, data analysis, or operational excellence initiatives.

*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

Note: Prudential is required by state-specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $62,000 to $72,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level. 
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 
• 401(k) plan with company match (up to 4%). 
• Company-funded pension plan. 
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.  

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. 

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. 

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.