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Strategy and Operating Model Consultant - FTC

senior · Consulting

At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

Our purpose is to give everyone real confidence to put their money to work. We are seeking an experienced AI Strategy & Operating Model Consultant (Corporate Functions) to join the Corporate Functions Technology, Digital and AI Strategy team. This is a high-impact internal consulting role supporting strategy development, operating model design and executive artefact creation across Finance, Risk, Legal, Compliance, HR, Co-Sec, Audit and Workplace Solutions. Working closely with the Director of Enterprise AI & Corporate Functions Technology Strategy, you will help define future-state business capabilities, operating models, governance structures and strategic roadmaps that leverage AI, digital and data to improve business outcomes

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The Role

The role is ideally suited to candidates from strategy consulting, operating model consulting or transformation strategy backgrounds who enjoy solving complex business problems, facilitating senior stakeholder workshops, developing executive artefacts and translating strategic ambition into practical execution plans. You will regularly engage with and present to senior business and technology stakeholders, helping shape decision-making through clear recommendations, structured analysis and compelling executive storytelling.

Key Responsibilities

• Support development of AI, digital and technology strategies across Corporate Functions, working closely with a range of business and technology stakeholders.
• Shape executive artefacts including Board papers, ExCo presentations, strategy papers, business cases and roadmaps.
• Define future-state operating models, governance structures, decision rights and ways of working.
• Facilitate design-thinking workshops, operating model workshops and senior stakeholder sessions.
• Structure complex business challenges into clear options and recommendations.
• Support business case development, cost-benefit analysis and strategic planning.
• Identify AI-enabled optimisation opportunities across Corporate Functions.
• Develop recommendations that support sustainable AI adoption and business outcomes.
• Partner across Technology, Data, Architecture and Business teams to shape practical execution plans.

What Success Looks Like

• Clear and credible AI and operating model strategies.
• High-quality executive artefacts supporting senior decision making.
• Effective workshop facilitation and stakeholder alignment.
• Well-structured business cases and implementation roadmaps.
• Trusted advisor status with senior business and technology leaders.
• Practical recommendations that improve business outcomes and enable AI adoption.

Key Skills & Experience

• Experience in strategy consulting, operating model consulting, transformation strategy or equivalent.
• Strong structured problem-solving and analytical capability.
• Exceptional PowerPoint, executive communication and storytelling skills.
• Comfortable engaging with, influencing and presenting to Directors, ExCo-1 leaders and executive forums.
• Proven ability to facilitate challenging discussions and provide constructive challenge.
• Experience creating executive artefacts including business cases, Board papers, strategy papers and operating model recommendations.
• Strong workshop facilitation and stakeholder management skills.
• Understanding of AI, automation, data and digital transformation.
• Experience operating within large, complex organisations, ideally financial services.

Preferred Background

Management consulting, strategy consulting, operating model consulting, technology strategy, AI strategy, business design, Corporate Functions transformation or financial services transformation.

What we offer:

We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include:

• A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
• Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
• Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.
• Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
• Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.

M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.

We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com