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Director, Product Management
lead · Technology / Software Development
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product ManagementOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
Job Title
Global Product Manager, Virtual Card Platform
Overview
Global Business-to-Business (B2B) payment flows represent a $125T opportunity. Most of it happens on non-card rails, representing tremendous growth opportunity for Mastercard’s Commercial Cards business. Accelerating the adoption of Commercial Payments is a strategic imperative for Mastercard and this role is critical to our team meeting our growth aspirations.
The In Control platform for Commercial Payments (ICCP) and In Control for Business Travel (ICBT) are part of the Commercial Platform family that is responsible for delivering safe, smart, and simple payment solutions to middle and large market segment supporting both travel (T&E) and B2B payments. The In Control platform (https://www.mastercard.com/incontroldemo/en/home.html) is a key to driving core brand and services revenue for the middle and large market commercial segments, supporting both T&E and B2B payments.
The Mastercard Product Management team leads the launch and delivery of the platform. As a member of this team, you will have the chance to shape and influence the platform using your customer insights and product development capabilities. As a Product Manager, you will become a Subject Matter Expert (SME) on the In Control platform and work closely with engineering team and regional account teams to deliver world class B2B payment products to Mastercard customers.
In addition, this role is heavily involved in defining the overall Platform vision, including enhancement support, testing and release support.
The successful candidate’s primary responsibilities will be to:
• Work closely with engineering scrum teams to deliver products that meet business requirements
• Drive development of new products in anticipation of or response to customer needs, market trends, and competitive opportunities
• Engage directly with regional teams to support partners and customers on product roadmap, product implementation and demos
• Generate and evaluate ideas to enhance Mastercard’s suite of product offerings and create a competitive advantage
Role:
This role requires the successful candidate to:
• Translate product requirements into technical specifications, ensuring mutual understanding between business/customers and engineering to deliver high quality products
• Interact successfully with Product, Technology and Operations support staff to meet the needs of our customers
• Develop deep knowledge of payment processing and the overall commercial business
• Validate technical delivery and ensure that delivered functionality complies with the product requirements and is fit-for-purpose
• Curiosity to develop a long-term vision for virtual card and tokenized payments to capture market share
All About You:
Background preferred in one or more of the following:
• Product management and development
• Agile development
• Customer engagement / Business development
• Go-to-market planning and execution
• Technology Development & Operations
• Commercial payments
• Demonstrated success in building relationships and delivering results with global, multi-cultural and remote project teams
• Outstanding communication and presentation skills
• Strong analytical skills with ability to drive deep product insights from data
• Ability to take independent action and be comfortable interacting with varying levels of leadership across the organization, both internal and external
• Strong ability to interact with, influence, and build consensus across a variety of internal business units, external partners, and service providers
• Familiarity with PME framework
• UX/UI Design skill set not required but plus
• Undergraduate degree required with min 5-7 years of experience. MBA preferred
Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.