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USI-EH27-Consulting-CMAT-USI Risk Management – Contract Obligations Support Specialist – Manager
manager · Risk & Compliance
National Consulting Services The National Office, a key Strategic Enabler in our new model, is comprised of professionals with various areas of focus that collectively provide mission critical services to support Deloitte’s overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities these professionals ensure that our Firm operates efficiently, and our people are able to effectively serve clients every day.Level: Manager
Work you'll do
Provide Obligations Management as follows:
- Review and analyze IT operations and managed services contracts to identify and document business-relevant contractual obligations and restrictions, including:
- Contract requirements, deliverables, and key methodologies such as performance measures, productivity achievement, and invoicing
- Security / privacy obligations that must be operationalized outside of standard processes and controls
- Non-standard onboarding requirements
- Summarize and re-state individual contract obligations in non-legal terminology that can be clearly understood and actioned by business delivery leaders
- Collaborate and build relationships with legal, delivery, and commercial teams to clarify, interpret, and align on actions to be recommended to business leaders to comply with contractual obligations
- Leverage customized tools / platforms for obligations tracking
- Support the development of tools, templates, and methodologies for standardized obligation extraction, documentation, and communication
- Flag risks, ambiguities, or gaps in contract terms that could impact delivery or compliance
- Periodically interface with internal stakeholders to help monitor progress of contractual obligations and restrictions
- Manage process implementation activities, including identification of process improvement opportunities for obligations management activities
- Conduct obligations management related knowledge sharing sessions for team members
- Serve as mentor to junior team members, providing oversight, guidance, and knowledge sharing, as required
- Support other ad hoc risk and contract management support activities as required
The team
The mission of Quality and Risk Management (QRM) is to manage the risk in our growing and increasingly complex business to improve financial performance and protect the firm’s assets and reputation. The Operate Obligations Management team within QRM will provide support to US Risk Managers and business leaders for complex information technology (IT) operate and managed services contracts by executing careful review of contractual documents (and related artifacts) and extracting all obligations and restrictions that require customized operationalization and management by the business stakeholders. This includes translating contractual / legal language into clear, actionable insights for business stakeholders.
Location: Hyderabad/ Bengaluru/ Pune/ Chennai
Shift Timings: 11 AM to 8 PM
Qualifications
Required:
- Education: BBA/BA/BS in related field
- Experience Requirements: 10+ years of post-qualification experience in contract management, contract analysis, compliance, legal operations, or a similar role
- Proficiency in the use of MS Office suite (Word, Basic Excel, and PowerPoint)
- Strong understanding of IT operations, managed services, or consulting delivery models
- Excellent contractual fluency and ability to interpret and translate legal language into simplified terms
- Excellent analytical and presentation skills
- Good relationship management skills
- Strong verbal and written English communication skills
- Proactive approach in performing duties, problem solving, and issue resolution
Preferred:
- Education: Advanced degree (e.g., law or business)
- Experience in identifying commercial, contractual, and business obligations within complex legal documents
- Exposure to contract language associated with complex IT services contracting
- Familiarity with contract lifecycle management systems