RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries

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RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries

manager · Other

Job Description

What is the opportunity?

You will be a Commercial Intelligence Manager, driving data-driven decision-making across the Intermediary channel while leading critical back-office integration initiatives and supporting strategic business priorities. This is a permanent, full-time role requiring 4 days in the office. The role is open for any of our Brewin Dolphin locations.

Should you be shortlisted, do please let us know if you have any specific requirements for the interview.

What will you do?

• Lead vendor selection, evaluation, and implementation of back-office integration solutions, overseeing the full project lifecycle from requirements gathering through post-implementation support
• Develop and deliver actionable business intelligence and insights for Business Development Managers and external Independent Financial Advisers, transforming complex data into strategic recommendations
• Establish and maintain key performance metrics aligned with channel objectives, ensuring data quality and relevance
• Potentially manage and mentor Insight Analysts to expand analytics capability and foster continuous learning
• Collaborate with the Data Office, Intermediaries Office, Sales Support, and Change and Transformation to unlock insights and optimise processes
• Act as a strategic business partner, providing targeted recommendations on channel performance, bottlenecks, and optimisation opportunities
• Support channel-led and bank-wide initiatives to drive adoption and maximise return on investment
• Ensure seamless system integration across all platforms to enhance operational efficiency

What do you need to succeed?

Must-have

• Extensive experience within Wealth Management and the Intermediaries function
• Demonstrable expertise in stakeholder management across multiple internal and external stakeholder groups
• Robust project management capabilities with proven ability to deliver complex initiatives
• Strong analytical skills with experience dealing with large datasets and translating insights into actionable recommendations
• Excellent written and spoken English with the ability to construct persuasive insight stories
• Meticulous attention to detail, high organisational standards, and the ability to multi-task whilst responding to changing priorities

Nice-to-have

• Bachelor’s degree or equivalent professional qualification
• People management experience
• Flexibility to travel across Brewin Dolphin’s branch network as needed

What is in it for you?

We thrive on the challenge to be our best—progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Programme including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training programme in financial services

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees or any other company location. RBC Group only pays fees to agencies where a prior agreement exists and does not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.