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Style Advisor - Rodeo Drive
Luxury & Retail
Givenchy, the epitome of audacity in luxury fashion, invites you to join as a Style Advisor in its Rodeo Drive Boutique . Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy’s legacy.
ROLE OVERVIEW
A style advisor will strive to play a significant role in providing a personalized client experience and building strong client relationships, while meeting and exceeding sales targets.
KEY RESPONSIBILITIES
- Consistently achieve and exceed monthly/annual sales targets
- Maintains personal accountability for individual performance objectives
- Applies an omni-channel approach to recommend merchandise across all channels
- Consistently stays up to date with current market trends and competitors
- Must maintain understanding of the brand’s product knowledge for all product categories to best service client preferences
- Embody the Givenchy brand in each and every customer interaction with passion, enthusiasm while embracing our unique Givenchy Selling ceremony
- Use their own unique STYLE in making guest experiences extraordinary, delivering memorable moments
- Deepen and develop relationships with our guest to drive lifetime loyalty and spend to achieve and exceed monthly, quarterly and annual sales plan
- Cultivate new and existing guest with on-going communication: using personalized handwritten notes, phone calls, and emails
- Capture customer data through “discovery” of each guest
- Implement best practices by optimizing hospitality and store amenities to create unique and personalized experiences
- Drive business by being a styling visionary of seasonal product and key business essentials
- Take proactive actions on the NPS performance and client feedback
- Identify loyal clients’ passions and social involvement in their community in order to create CSR opportunities
- Perform other duties as assigned: operations, visual merchandising, after care, inventory control
- Adheres to all company policy and procedures