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Control Manager - Senior Associate
senior · Risk & Compliance
Join a global Wholesale Lending Services team that supports lending products end-to-end across multiple lines of business. You’ll help shape a proactive risk and control culture by turning program data into clear insights, strengthening governance, and enabling leaders to make confident, timely decisions.
As a Control Management CORE Governance & Reporting Lead in Wholesale Lending Services, you will support the governance, reporting, and continuous improvement of the Control & Operational Risk Evaluation (CORE) program. You’ll partner with stakeholders across the organization to ensure data quality, align to firm expectations, and deliver executive-ready insights that help prevent, detect, and monitor operational, regulatory, and reputational risks.
Job Responsibilities
- Oversee CORE governance for Wholesale Lending Services, ensuring alignment to firmwide expectations and strategic initiatives
- Coordinate collection, aggregation, reporting, and analysis of CORE program data
- Review and interpret program-related data to identify themes, trends, and actionable insights
- Identify process improvement opportunities and drive efficiencies through clear feedback and practical solutions
- Develop high-quality presentations and materials for management and stakeholder forums
- Serve as a CORE subject matter expert and primary point of contact for the Wholesale Lending Services controls community
- Promote a proactive risk and control culture supported by consistent evaluation practices and effective change management
- Support program strategy execution, including data quality controls and adherence to applicable service-level expectations
- Prepare data and analysis to support executive-level annual assessment activities
- Adapt quickly to a changing environment by assessing impacts, prioritizing work, and responding effectively to new needs
Required Qualifications, Capabilities, and Skills
- Bachelor’s degree or equivalent practical experience
- Experience in financial services, with exposure to controls, audit, quality assurance, operational risk management, or compliance
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Visio)
- Strong analytical and critical-thinking skills, with high attention to detail and ability to synthesize large datasets
- Excellent written and verbal communication skills, including the ability to influence senior stakeholders
- Demonstrated ability to build partnerships and collaborate effectively across teams
- Ability to manage competing priorities in a fast-paced, results-driven environment
Preferred Qualifications, Capabilities, and Skills
- Experience using the Control & Operational Risk Evaluation (CORE) system
- Strong networking, relationship-building, and stakeholder management skills
**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**