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Manager, LMTs & Back End
manager · Risk & Compliance
Requisition ID: 268432
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Manager, Loss Mitigation Strategies, Reporting & Analytics supports Retail Risk Collections Strategy within Global Risk Management in Canada. The role develops and implements data-driven loss mitigation strategies, reporting, and portfolio analytics to strengthen risk oversight, improve collections performance, and support appropriate customer outcomes. Working with cross-functional partners, the Manager delivers assigned initiatives in alignment with business priorities, regulatory requirements, internal policies, and established risk appetite.
Is this role right for you? In this role, you will:
- Drive LMT strategy and portfolio performance
- Develop and refine LMT strategies across Retail and Small Business portfolios to improve customer outcomes, reduce losses, and support sustainable collections performance.
- Design, monitor, and optimize treatment logic using predictive insights, segmentation, portfolio trends, and approved governance thresholds, including Risk Appetite limits, Early Warning Thresholds, policy exceptions, and disaster relief programs.
- Evaluate LMT effectiveness, customer treatment outcomes, roll-rate performance, delinquency migration, loss mitigation benefits, and post-treatment results using historical cohorts and forward-looking indicators.
- Identify emerging risks, portfolio trends, and threshold breaches, and prepare clear root-cause assessments and recommendations for management and governance forums.
- Modernize analytics, reporting and decision support
- Develop automated, self-service Power BI reporting solutions that improve transparency, enable drill-down analysis, reduce manual effort, and support timely decision-making across Collections Strategy, Operations, Risk, and senior leadership.
- Leverage SAS, SQL, Python, Power BI, and related analytical tools to automate recurring processes, strengthen data controls, enhance segmentation, and translate complex data into actionable recommendations.
- Conduct targeted analyses to explain performance drivers, identify improvement opportunities, and support management decisions.
- Strengthen governance, controls and delivery
- Partner with Collections Operations, Risk, Product, Technology, Fraud, and Governance teams to implement LMT strategies, assess credit risk implications, and align delivery with business and control requirements.
- Support platform, data, and process changes, including TSYS migration, Project ALMA, CAMS, and post-migration reporting enhancements, through validation, testing, documentation, and issue resolution.
- Apply the Bank’s risk appetite and risk culture in day-to-day activities, decisions, and recommendations.
- Promote effective and efficient operations in line with Scotiabank’s Values, Code of Conduct, and Global Sales Principles, while maintaining strong operational, compliance, AML/ATF/sanctions, and conduct risk controls.
- Contribute to a high-performance and inclusive work environment.
- Identify opportunities to improve analytical rigor, productivity, and scalability.
Do you have the skills that will enable you to succeed? We’d love to work with you if you have experience with:
- University degree in Economics, Finance, Business, Mathematics, Advance Analytics, Computer Science, or a related field.
- Minimum of three years of experience in credit risk and/or retail banking.
- Proficiency in programming, database, and analytical tools such as SAS, SQL, Python, and Power BI.
- Experience with Angoss Knowledge Seeker and/or SAS Viya is preferred.
- Strong analytical, problem-solving, written, and verbal communication skills, with the ability to identify key issues and recommend practical solutions.
- Project management, leadership, and organizational skills, with the ability to manage priorities, deadlines, stakeholder expectations, and multiple initiatives effectively.
- Experience using credit risk scores and applying them to strategy design and performance monitoring.
- Results-driven mindset, strong curiosity, and the ability to analyze details without losing sight of the broader business context.
What’s in it for you?
- Opportunity to contribute to a forward-thinking, collaborative team focused on risk management, analytics, and collections strategy.
- Rewarding career path with diverse opportunities for professional development and growth.
- Access to internal training and development resources to support continued capability building.
- Inclusive work environment that encourages collaboration, curiosity, and continuous improvement.
- Tools and support required to deliver high-impact risk, analytics, and strategy solutions
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.