Soñar en grande está en nuestro ADN. Es lo que somos como empresa. Es nuestra cultura. Es nuestro legado. Y más que nunca, es nuestro futuro. Un futuro en el que siempre miramos hacia adelante. Siempre ofreciendo nuevas formas de vivir los momentos de la vida. Un futuro donde seguimos soñando en grande. Buscamos personas con pasión, talento y curiosidad, y les proporcionamos los compañeros, recursos y oportunidades para liberar todo su potencial. El poder que creamos juntos, cuando combinamos tus fortalezas con las nuestras, es imparable. ¿Estás listo para unirte a un equipo que sueña tan grande como tú?
SALARY: $18.00/hr + Tips
SCHEDULE: Part-Time, 3 days of availability (including nights and weekends) required
TEMP/SEASONAL: Season Ends 12/30/26
WORK LOCATION: San Diego, CA (Miramar)
COMPANY: At Cutwater Spirits, we are explorers, charting the course with adventure in mind. We meticulously distill our award-winning portfolio of spirits including whiskeys, vodka, gin, rums, tequilas and liqueurs and incorporate them into our canned lineup. We believe our people are our greatest asset, and we’re looking for passionate people like you to join our journey of working hard while having fun. Are you ready to join our dauntless crew here in San Diego and beyond?
ROLE SUMMARY: The Seasonal Tour Guide is responsible for delivering engaging, educational, and memorable experiences for guests visiting Cutwater Spirits. This role leads guided distillery tours, shares the Cutwater story and production process, hosts tastings when applicable, and supports retail operations in the tasting room. Tour Guides play a key role in brand storytelling, guest satisfaction, and driving retail revenue while upholding all safety and responsible alcohol service standards. This position works under the direction of the Tasting Room Manager.
JOB RESPONSIBILITIES:
Guest Experience & Tours
Lead informative and entertaining distillery tours, including Cutwater’s history, distilling process, and product portfolio
Create a welcoming, engaging environment that turns guests into brand fans
Confidently answer guest questions regarding the distillery, tasting room and kitchen, products, events, and brand offerings
Personalize tours through storytelling, humor, and individual presentation style while maintaining accuracy and brand standards
Monitor group behavior to ensure guest safety, especially when tours include children
Stay current on distillery operations, product launches, and on-site activity to enhance tour relevance
Lead specialty tour experiences (e.g. premium tastings, educational deep-dives, themed or seasonal tours) with a high level of storytelling, brand knowledge, and guest engagement
Serve as an on-site host for private and public events as well as VIP experiences, supporting seamless execution from guest arrival through close
Tastings & Alcohol Service
Conduct tastings when required, following all responsible alcohol service guidelines
Ensure compliance with all safety protocols and incorporate them into tour delivery
Retail & Revenue Generation
Support tasting room retail operations, including selling spirits to-go and branded merchandise
Maintain strong working knowledge of the POS system (Toast) to process transactions accurately and efficiently
Assist with maintaining retail organization, cleanliness, and appropriate stock levels
Actively contribute to increasing tasting room revenue through guest engagement and product knowledge
Operations & Team Support
Manage tour reservations using the designated reservation software and accommodate guest needs when possible
Share guest feedback with management regarding tours, merchandise, and tasting room or kitchen experiences
Support the tasting room team during peak periods and downtime as needed
Uphold and exemplify Cutwater Spirits’ core values, culture, and service standards
Perform additional duties as assigned
Great public speaking skills.
Outgoing and engaging personality.
Punctual.
Ability to manage responsibilities in a high-demand, fast-paced working environment.
Ability to follow oral and written instructions.
Ability to communicate effectively orally and in writing.
Ability to work a flexible schedule including nights and weekends.
Ability to learn and retain detailed product and brand knowledge.
Have a passion for Cutwater Spirits, the distillation process and telling stories.
Must be at least 21 years of age.
JOB QUALIFICATIONS:
High school diploma or equivalent required.
RBS Certification and Food Handler Certification required.
Prior restaurant experience (preferred).
Prior retail experience (preferred).
BENEFITS:
401(k) Retirement Savings options with a company matching contribution
Chance to work in a fast-paced environment among a team of passionate team members that think and act like owners!
Great Perks including product samples!