Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
CONTEXT
You will be working in agile/scrum methodology within our Product Team and support in the analysis and configuration of Workday providing continuous improvements of the current landscape.
You will be part of the Team that will implement the Learning Module of Workday and after that, you will be part of the team that supports the tool and delivers continuous innovation to our end users. You will be reporting directly to the HRIS Product Area Manager and work with the Teach Lead and Product team. You will also work with other IT (Information Technology) stakeholders, to deliver constant innovation and high-quality results in the service of our internal users and HR counterparts.
You will be part of the Talent and People Experience product area within the HRIS department of Richemont’s Group Technology and your scope will cover all Maisons held by the Group on a worldwide scale.
HOW WILL YOU MAKE AN IMPACT?
Your main responsibilities will be:
Support
Ongoing troubleshooting, user support, system maintenance to ensure customer satisfaction
Ensure systems support (incident management, change management, etc.)
Manage the system release, coordinate validation activities with the development and execution of testing
Assist users while appropriating solutions, if and whenever required
Business Consulting
Support/lead high-level investigations on functional and technical requirements and feasibility studies, advise on practical alternatives
Organize and lead working groups to specify the business requirements
Coordinate the configuration of functionalities with the vendors, based on user requirements in any of the systems we use
Document processes in a consistent and simple way
Contribute to the development of business test scenarios
Perform tests to ensure adequate functional coverage
Support and train users as needed
Continuous Innovation
Support the continuous design of the Learning roadmap
Provide technical expertise on Learning & Development
Comply with group guidelines on Documentation, Change Management and Audit processes
HOW WILL YOU EXPERIENCE SUCESS WITH US?
You have experience in Workday in Learning & Development, working in HRIS teams
Degree in Computer Science or Engineering, or technical experience in HRIS implementations / Customizing / Maintenance (Consulting experience is a plus);
Knowledge on Workday Extend, Orchestrations and SAP HR is a plus;
Experience on integration concepts (API’s, OAuth, SFTP);
Ability to quickly understand business requirements, perform analysis and translation to actionable IT solutions;
Experience with writing functional specifications and test cases;
Proficiency in English is mandatory; French is a plus;
You are a good communicator, customer-service oriented and well-organized;
You are solution-oriented with a strong focus on final objectives;
You are an open-minded and curious individual, with a flexible and creative mindset.
#Richemont #WeCraftTheFuture