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Internal Warehouse (Senior) Product Owner
senior · Technology / Software Development
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
“Drive the future of Warehousing execution in a Global Luxury leader. As a Product Owner, You will shape digital solutions powering inbound, outbound and in-warehouse activities. At the crossroad of operations and technology, you will lead Warehouse management solutions evolution, automation and innovation at scale.”
YOUR MISSION:
As part of the Group Platforms department, Richemont is looking to strengthen a very dynamic Group Product Management team. The Product team is structured around key capabilities that support our Maisons’ value chain strategy.
Logistics at Richemont cover worldwide internal and external warehousing activities, transportation and customs-related activities.
The Internal Warehousing (Senior) Product Owner (PO) is responsible for defining, delivering, and continuously improving digital products supporting warehouse operations worldwide. This role sits at the intersection of operations, technology, and business, ensuring that warehousing capabilities (inbound, outbound, in-warehouse processes, and reverse logistics) are efficient, scalable, and aligned with the company’s high standards of service and traceability.
The Internal Warehousing (Senior) Product Owner (PO) will ensure alignment with Richemont Group logistics strategy and regional specificities and acts as the voice of warehouse operations within the product organization. He/She will materialize the product strategy, prioritizing features to deliver the best possible outcomes for our clients and / or end-users in full alignment with Group Logistics business priorities, complying with business rules and processes defined by the Business Process Owners (BPOs). The Senior Internal Warehousing PO plays a key role in supporting the Group Logistics strategy by driving the development of valuable products.
HOW WILL YOU MAKE AN IMPACT?
You will act as the Business-Product Team interface, collaborating with Group Logistics and other business stakeholders.
You will develop and promote the Product vision, own the product roadmap and budget and be responsible for managing the product throughout its lifecycle.
You will define product objectives and key results (OKR).
You will collaborate with Group Functions / other business stakeholders to discover and understand their needs, translating these into product requirements.
You will prioritize demand in close collaboration with the business stakeholders (Maisons, Functions and Regions/countries senior management).
You will maintain and refine product backlog based on changing needs according to business value or ROI, given capacity available.
You will partner with the Technology teams to make sure the product vision is translated appropriately into the implementation.
You will align with cross-functional teams to manage cross-product dependencies.
You will work with the Product Team to ensure selected technologies match requirements expressed by business stakeholders (Maisons, Functions, Regions/countries)
You will be responsible for product adoption, delivering product training support and documents.
You will support business performing change management and sharing best practices
You will conduct regular updates to share how the product/s is/are evolving and to demonstrate how they contribute to the business vision and to the success of Richemont and its Maisons.
You will continuously seek to improve products to meet Business outcomes, tracking user feedback, benefits, adoption and usage through key metrics / KPIs.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Excellence is a top priority for our teams. On this role, you have the occasion to play a pivotal role in the development of the Group core operations.
Your passion for moving forward and achieving will find the perfect context within the team.
Innovation is at the heart of what we do, joining us means being exposed to the latest trends and technologies.
DIMENSIONS
5-10 years’ experience in products management, including multinational and innovative environments.
B.Sc. or MSc in Computer Science, Engineering, or a master’s degree in business
5+ years in Warehouse operations and omnichannel distribution models
Strong expertise in Warehousing solutions stack implementation (WMS, WCS, IoT, etc.) and composable architecture
Excellent Business acumen, strong customer orientation.
Successful experience in facilitation, change management, and cross-business areas problem-solving.
Knowledge of collaborative solutions for product management and Agile frameworks/methodologies.
Experience in implementing PO techniques (e.g., customer journeys, personas, discovery, agile ceremonies).
Ability to anticipate change through technologies.
Strong analytical, problem-solving, negotiation and organizational skills.
Strong interpersonal and communication skills, good listener.
Ability to present ideas in a user-friendly or executive language at different management levels up to C-Level, motivate and inspire teams with client vision.
Experience working in a team-oriented and collaborative environment.
Proficiency in English is mandatory.
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