Manager, Building & Office Services

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Manager, Building & Office Services

manager · Luxury & Retail

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.
 

Building and Office Services Manager

Office Services | Shelton, CT

Reports to: Director of Workplace Services
 

Role Overview

The Building and Office Services Manager is the primary point of contact for all facilities needs in Richemont’s Shelton location. This role oversees and manages the day-to-day operation of the site, ensuring operational efficiency, elevated workplace experience and hospitality support to employees and visitors, including the management of internal and external onsite events.

Responsibilities

Key priorities                  

• Manage and maintain the physical office space, including coordinating repairs and maintenance, and ensuring a safe and comfortable working environment.
• Oversee the management and ordering of office supplies, breakroom inventory, office furniture, and equipment, ensuring appropriate inventory is maintained.
• Establish and maintain relationships with vendors and service providers, such as janitorial services and maintenance, to ensure workplace quality and service value is maintained.
• Manage Iron Mountain archives for Richemont N.A. Inc., coordinating pickups, retrievals, costs and supplies for all Richemont work locations. Work closely with Iron Mountain Account Representative to create new Department ID’s and coordinate destruction of archives, as required.
• Work closely with the Health and Safety team to ensure a safe working environment by coordinating regular fire drills, ensuring proper posting of required signage, availability of AED units and first aid kits, etc.
• Maintain knowledge of shipping services, processes, and equipment to support incoming and outgoing shipping needs.
• Partner with Richemont Security to create badges and building access for all Shelton employees.

Strategy and Planning

• Partner with all U.S. Richemont Regional Functions and Corporate Maison teams to understand BOS needs and ensure business objectives are supported.
• Manage the Shelton Building and Office Services OPEX budget; monitor all expenses and identify cost saving opportunities.
• Oversee and manage office space planning for the Shelton location, ensuring appropriate allocation of space, coordinating office moves and maintaining floorplans via OfficeSpace

Leadership             

• Lead and oversee the daily activities of the Office Services Coordinator, providing guidance, training, and support, as needed. 
• Lead the planning and execution of hospitality services related to onsite events i.e. coordinating catering and vendors, overseeing setup and breakdown, managing the event team, and troubleshooting to ensure a positive experience for all guests.
• Organize and manage all Volunteer Days offsite opportunities for Shelton employees, in collaboration with the Sustainability team and other key stakeholders.
• Partner with RIC – CRS leadership to support and promote sustainable workplace practices and drive the adoption of sustainable office materials and resources, in alignment with company’s sustainability objectives. 
• Collaborate with Internal Communications to develop and execute workplace communications in order to drive awareness and compliance with office service initiatives, policies and best practices. 

Qualifications

Education

• Bachelor’s degree or equivalent work experience required, including exposure to Building and Office Services or Facilities management.
• AED/First Aid certification preferred.

Professional Experience

• 5+ years of professional experience in Building and Office Services or Facilities management, preferably in a luxury environment.
• Hospitality services / event planning experience a plus
• Excellent verbal and written communication skills.
• Ability to provide exceptional customer service and professionalism to all internal and external customers.
• Proficiency in all MS Office applications as well as SAP.
• Exceptional organizational skills and attention to detail.

This role is based in Shelton, CT and requires up to 15% travel to the New York offices annually. 

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer – United States

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Salary will be determined based on relevant skills and experience.

#Richemont #WeCraftTheFuture