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Regional Commercial Performance & Insights Manager
manager · Luxury & Retail
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
HOW YOU WILL MAKE AN IMPACT
In this role, you will have the opportunity to play a meaningful part in shaping how commercial performance is driven across SEAO. Be a part of Regional Commercial & Business Development team, you will bring analytical depth and commercial judgment to reporting cycles and regional projects, supporting closely the Commercial leadership team in translating performance insights into business directions.
Your key responsibilities include:
Performance Monitoring & Reporting:
Monitor SEAO commercial performance at a regular cadence, delivering analysis to surface meaningful trends, risks and opportunities.
Support the regional rollout and continuous improvement of performance monitoring tools.
Maintain dashboards, conduct analysis/diagnostics, and derive forward-looking insights that inform strategic recommendations/priorities across markets.
Partner closely with market Commercial teams throughout the preparation of comprehensive business performance reports from a regional lens, ensuring market relevancy.
Proactively support regional Commercial leaders in business review – specifically, materials or presentation preparations –maintaining a high standard of output across all touchpoints with key stakeholders.
Coordinate the consolidation of all budget and latest estimate (LE) exercises across SEAO, encompassing key metrics such as retail KPIs and client equations.
Act as a reliable partner in the team, and other Commercial stakeholders, anticipating information needs.
Regional Community & Projects
Develop, monitor and roll out comprehensive business performance reports, in partnership with the Market Commercial Director and local commercial performance teams.
Actively support on all business updates, presentation preparations, and daily performance send-outs.
Lead the planning and facilitation of regional performance community engagements – workshops, seminars, regular meetings – ensuring projects/initiatives are followed through.
Under the guidance of Regional Commercial leaders, serve as a key contact for assigned regional commercial projects, and manage projects from end-to-end, not limited to retail deep dives or segmentation.
KEY COMPETENCIES
- 5-8 years’ experience in commercial roles, with proven capabilities in retail analytics and/or business intelligence/analysis.
- Experience within luxury or premium retail is a significant advantage.
- Hands-on experience with dashboards, and proficiency in Looker is a significant advantage.
- Proven experience in project management, able to work across markets and function in a regional or matrix environment.
- Commercially and analytically minded, with ability to connect analytical findings to business context and strategic implications.
- Self-directed and accountable, with a track record of managing priorities and delivering quality work under pressure.
- Strong communication skills (verbal, written) and able to present with clarity and confidence.
- Proficient in Excel and PowerPoint.
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