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Stock & Logistics Coordinator
Operations
Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.
At Watchfinder & Co. US, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Stock & Logistics Coordinator
Watchfinder & Co. | Fort Worth, TX
Role Overview
This exciting role will see you at the heart of our Watchfinder US Logistics Hub, based in the Richemont North America office in Dallas – Fort Worth, Texas. As a key member in the US logistics team, you will be responsible for the logistic flows of all watches transiting through the US market. Working closely with our US Commercial team, service network, & global hubs, you will also be responsible for domestic and international transfers as well as other logistic tasks to support business needs.
Responsibilities
Booking products into our system
International and domestic dispatch of products for sold orders
International and domestic dispatch of products for servicing
Communicate with external service facilities for estimates and status of products sent for service
Carrier claims filing and follow-up
Photography of products for online publishing
Assist with maintaining tracking for domestic and international shipments
Identify and proactively resolve any shipping delays or errors
Assist with inventory control processes (e.g., daily/weekly/monthly counts and stock movements) to ensure a successful inventory
Assist with parts procurement/management
Assist with unpacking/packing of parcels as needed
Order supplies for office and operational needs
Qualifications
Able to follow processes and procedures
Excellent organizational skills
Methodical approach to work
Microsoft office tools efficiency. Excel – minimum 1 year, Word, and Outlook
Able to communicate effectively over the phone, via email and face-to-face
Languages: Proficient in English. French and/or Spanish a plus
Minimum two years professional experience in logistics.
May require some travel to review other Watchfinder hubs/operations
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer:
We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future!
Salary will be negotiated based on relevant skills and experience.