What you'll be doing?
Become part of DFS, and open up your horizons to the world with our unique savoir-faire. Let your passion take you from milestone to milestone; embark on a journey to unlock your full potential. A culture connected by trust and individuality, where luxury, travel and retail combine to provide a truly global workplace experience: start your career in one part of the world, and find your home in another. Be part of the LVMH Group, and transform from luxury admirer to luxury insider. Growth opportunities, holistic expertise, and bonds lasting for life. A World of Possibilities – that’s DFS.
We are looking for a proactive and dynamic people leader to join as one of our Team Lead, Beauty for our store at LAX - Tom Bradley International Terminal. You will be the primary conduit between the Store Managers, the product, the brands, and the customers. You will supervise, mentor and develop a cross‐functional sales team, and foster a service environment to create the luxury service experience for our customers. You will demonstrate the ability to lead and role model our highest standard of service quality.
Enhance Selling and the Customer Experience
- Assist the Product Sales Manager(PSM) to drive sales; work with the PSM on ways to increase team productivity
- Partner with the team to enhance the customer experience; coach on service standards; offer DFS Circle
Team Management
- Ensure your team has clear goals and objectives which remain focused on the customer experience and productivity targets
- Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage
- Liaise with the Store Managers on staff coverage and job duty scheduling needs
- Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior
Product Management
- Maintain high standard of product and brand knowledge among your team
- Maintain floor presentation to meet or exceed brand and DFS requirements
- Provide feedback to Store Managers when supporting the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc. as required
- Set and maintain appropriate Presentation Stock (PS) levels
Ideal Candidate
- Bachelor’s Degree or equivalent work experience sufficient to successfully perfomr the esstential tasks of the role
- 2 - 4 years experience in beauty or luxury retail; team leadership experience within retail or service industry preferred
- Strong interpersonal skills and be able to work well with people at various levels
- Ability to coach and mentor a commissioned sales team
- Comfortability with high-profile, high-volume location
- Possess an outgoing and assertive personality, with a desire to lead and inspire their teams
- Possess a passion for the brands and products in beauty
- Good communication skill, both spoken and written
Benefits:
- Day One Health Benefits
- 401k Plan Contributions
- Paid Time Off
- Paid Holidays
- Monthly Incentives
- Parking Reimbursement
- Employee Discounts
The pay range of this position is $25 - $35 per hour. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors.