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Client Advisor - Client Services
mid · Luxury & Retail
This is an exceptional opportunity for individuals who are passionate about luxury, bring a strong commercial mindset, and thrive in a fast-paced, client-focused environment. This position is based on-site at our offices in Irving, Texas.
The ideal candidate will offer:
- Experience: 3–5 years of customer service experience, preferably in a luxury retail environment, with a proven track record of achieving sales goals and cultivating strong client relationships.
- Communication Skills: Refined written and verbal communication skills, with the ability to engage effectively with clients and colleagues at all levels.
- Interpersonal Skills: A demonstrated ability to build rapport, de-escalate challenging interactions, and remain composed under pressure.
- Technical Proficiency: Strong technical aptitude, including the ability to navigate multiple systems simultaneously, such as CRM platforms.
- Commercial Mindset: Sharp commercial acumen with the ability to identify opportunities to upsell and cross-sell products.
- Organizational Skills: Excellent organizational and time-management skills, with a proactive, solutions-oriented, and detail-oriented approach.
- Availability: Flexibility to work weekends, evenings, and holidays as business needs require.
The selected candidate will be offered a starting rate of $20 per hour and will be eligible for commission and bonus opportunities, in addition to a comprehensive benefits package that includes medical, dental, and vision coverage; short- and long-term disability; paid time off programs; employee discounts and perks; and two employer-contributed retirement plans.