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National Skincare & Service Expert, New York
senior · Luxury & Retail
Education & Licensure
- Active Esthetician License required.
Experience
- Minimum of 10 years of experience in aesthetic training, luxury skincare services, retail education, and high-end beauty retail, with a strong focus on prestige skincare and facial services.
- Proven success leading skincare events, retail animations, and luxury client experiences that drive engagement and sales.
- Strong understanding of skincare retail business dynamics, sales performance, and client service excellence within the North American market.
- Experience supporting field teams through coaching, education, and in-store development.
- Deep knowledge of the luxury skincare landscape and strong affinity for the Dior brand.
Hard Skills
- Strong ability to embody and communicate the luxury, elegance, and sophistication of the Dior brand.
- Expertise in skin science, facial techniques, consultation skills, and luxury client service.
- Exceptional presentation, communication, coaching, and interpersonal skills with the ability to inspire and influence teams.
- Strong organizational skills and attention to detail, with the ability to manage multiple projects, trainings, and events simultaneously.
- Proactive, adaptable, and solution-oriented in a fast-paced luxury retail environment.
- Proficiency in PowerPoint, Office 365, and digital tools used for education, communication, and content development.
Travel
- Ability to travel frequently (up to 70%) to support training initiatives, skincare animations, retail events, and field coaching across North America.