Client Advisor

Academic / Professional Qualifications

• Knowledge of Luxury business
• Selling Skills
• Conversation Capability
• Store procedures and process
• CRM techniques and tools
• Store operation applications

Key Interactions (Internal & External):

• Clients
• All internal stakeholders (HR, Finance, AFSS, RLC…)

Required Competencies/ Traits required for the role                                              

• Hard skills: Customer Relationship Development, Selling Techniques, Product Knowledge, Priority Management, Business Development, Data Analysis, Negotiation, Retail Management, Store Operations, Foreign Language, Clienteling, CRM Systems, Cross-selling and Upselling, Sales Analysis
• Soft skills: Client Obsessed, Relationship Building, Interpersonal Savviness, Adaptability
• Linguistic skills: Fluent in Thai and English. Chinese/Korean/Japanese or any second foreign language is a plus.