Vista previa de la oferta
Client Advisor
Luxury & Retail
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Academic / Professional Qualifications
- Knowledge of Luxury business
- Selling Skills
- Conversation Capability
- Store procedures and process
- CRM techniques and tools
- Store operation applications
Key Interactions (Internal & External):
- Clients
- All internal stakeholders (HR, Finance, AFSS, RLC…)
Required Competencies/ Traits required for the role
- Hard skills: Customer Relationship Development, Selling Techniques, Product Knowledge, Priority Management, Business Development, Data Analysis, Negotiation, Retail Management, Store Operations, Foreign Language, Clienteling, CRM Systems, Cross-selling and Upselling, Sales Analysis
- Soft skills: Client Obsessed, Relationship Building, Interpersonal Savviness, Adaptability
- Linguistic skills: Fluent in Thai and English. Chinese/Korean/Japanese or any second foreign language is a plus.