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Regional Retail Director, North America
senior · Luxury & Retail
ROLE PURPOSE:
To lead our retail or commercial portfolio by building a highly engaged, empowered group of leaders. Developing our commercial leaders as entrepreneurs, strengthening client culture across the network through direct engagement, and leading by example – driving a long-term strategy by ensuring strong commercial foundations and performance without diluting brand integrity.
What You Own
YOUR MARKET AS A BUSINESS ECOSYSTEM
• Take full accountability for the performance, culture, and reputation of your retail or commercial network
• Think and act as an enterprise leader, balancing local autonomy with brand coherence
• Identify patterns, opportunities, and risks across the network and act early to ensure long-term commercial success
YOUR STORE MANAGERS / CITY MANAGERS
• Select, develop, and inspire high-calibre as business owners
• Build a community of leaders (Store Managers / City Managers) who feel trusted, supported, and accountable
• Invest deeply in coaching, mentoring, and succession planning
• Set clear expectations while protecting autonomy and entrepreneurial thinking
YOUR CLIENT CULTURE
• Champion client relationships as the core driver of a sustainable business
• Ensure clienteling is embedded as a mindset across all stores, the basis of all business success
• Protect the brand experience across the network, ensuring consistency and alignment with global guidelines
• Personally engage with key clients, partners, and communities to cement Givenchy at the center of local micro-communities