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Senior Client Advisor | London
senior · Luxury & Retail
We are looking for a client-focused professional with strong experience in luxury retail and a passion for exceptional service.
You may be a strong fit if you bring:
- Experience in luxury retail, high-end hospitality, premium client services, or a related client-facing environment.
- Strong exposure to watches and jewellery, or another high-value product category requiring expert advisory selling.
- Proven ability to build and develop a loyal client portfolio.
- Confidence in managing high-value sales with professionalism, discretion, and attention to detail.
- Strong communication and relationship-building skills.
- A collaborative mindset and the ability to positively influence others through expertise and example.
- Agility, curiosity, and a genuine interest in craftsmanship, product storytelling, and client experience.
- Comfort working in a fast-paced environment with high service expectations.
What you will bring
- Client centricity
- Commercial awareness
- Product sensitivity and storytelling
- Attention to detail
- Relationship building
- Team collaboration
- Adaptability
- Ownership and follow-through