Vista previa de la oferta
Client Advisor TAG Heuer Taormina (FRANCHISING)
Luxury & Retail
HARD SKILLS
- Knowledge of luxury retail environment (minimum 2 year-experience)
- Knowledge / passion for watches, new trends in lifestyle, new technologies and sports
- Fluent in English + Italian, a third language is a plus
- Selling skills: client discovery, product presentation, storytelling, upselling, handling of objections, sales closing, etc.
- Understanding of sales KPIs: traffic, conversion, sales in volume and value, ASP, mix of sales…
- Knowledge of Client and Clienteling KPIs
- Knowledge of digital tools
- Knowledge of / interest for Brand DNA, history & collections
- Knowledge of Front and Back tools
- Knowledge of Retail Procedures
SOFT SKILLS
- Client-centric mindset, focused on recruiting new clients and growing the active client base, nurturing long term relationship with clients
- Open minded, excellent interpersonal and communication skills
- Energetic, self-motivated, action and results-oriented
- Self-starter, able to work effectively in a fast-paced and dynamic environment
- Adaptable to changes, flexible, able to bring up new ideas and solutions
- Team spirit, high integrity and transparency
- Ability to represent the Maison in & outside the store, great presentation skills
- Digitally savvy, fast learner and rigorous
We encourage you to apply even if you do not meet all the criteria listed.