Vista previa de la oferta
Expert Client Advisor
senior · Luxury & Retail
Desired Skills and Qualifications:
- Experience: 5+ years of experience in luxury retail, with a strong track record managing long-term client projects and high-value sales.
- Client Development: Proven ability to build, nurture, and convert long-term client relationships, particularly for high-value and complex purchases.
- Category Leadership: Strong understanding of how to grow a specialist category by developing clients directly and supporting the wider team in identifying and introducing opportunities into the category.
- Commercial Acumen: Solid grasp of forward planning, category strategy, and business performance, with the ability to partner with management to drive category results.
- Performance Orientation: Demonstrated ability to balance personal sales performance and KPI delivery while contributing to broader team and category objectives.
- Coaching and Team Development: Prior experience coaching or mentoring retail teams, with the ability to elevate product knowledge, selling behaviors, and category performance through training, feedback, and day-to-day partnership.
- Communication and Interpersonal Skills: Confident and credible communicator, able to engage clients and colleagues with professionalism, creativity, and influence.
- Client-Centric Approach: Highly client-focused relationship builder with a commitment to delivering an exceptional luxury experience.
- Adaptability: Comfortable operating in a fast-paced luxury retail environment, with the agility to manage high-touch, high-value client interactions.
- Professional Presentation: Impeccably presented, with a strong understanding of and commitment to luxury standards.
- Product Agility: Ability to quickly develop deep expertise in a niche and highly specific product category.