Vista previa de la oferta
Team Manager - Givenchy - Harrods
manager · Luxury & Retail
Team Managers are leaders on the floor and multipliers of culture.
They bring the Maison to life through their teams, their presence, and
the quality of the client relationships they help build every day.
They succeed by leading through example, developing people, and
ensuring that standards, behaviours, and client experience are
consistently lived, not enforced.
ROLE PURPOSE
To lead and develop a store team with ownership and pride, delivering
an elevated client experience and contributing to sustainable store
performance.
Reporting to the Store Director (Flagship) or Store Manager, the Team
Manager plays a critical role in translating vision into daily reality on the
selling floor.
WHAT YOU OWN
YOUR TEAM
• The engagement, development, and performance of your team
• Creating an environment of trust, accountability, and pride
• Coaching individuals to grow in confidence, capability, and ownership
YOUR CLIENTS
• The quality and consistency of the client experience delivered by your team
• Supporting the development of long-term, trust-based client relationships
• Championing clienteling as a shared responsibility
YOUR CLIENTS
•Living and protecting the Maison’s values, behaviours, and ways of working
• Acting as a role model in professionalism, service, and attitude