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OPERATIONS ASSOCIATE - MADISON AVENUE
senior · Luxury & Retail
Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision.
CELINE’s ambition is to be one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.
YOUR WORK ENVIRONMENT
The Operations Associate is responsible for directing the movement of all pre-sale merchandise entering and exiting the store and for ensuring that all shipping/receiving policies, procedures, and directives are implemented.
YOUR IMPACT
- Maintain inventory in an efficient, clean, secure, and organized fashion
- Support sales staff when merchandise is needed that is in stock but not on the sales floor
- Anticipate merchandise maintenance needs and providing proactive solutions to space and storage issues
- Ensure that all merchandise is ticketed
- Support visual, merchandising and operations needs with the moving and storage of fixtures, furniture, merchandise, props, etc.
- Support the operation and maintenance of the store in regard to facility and fixture maintenance, coordinating cleaning and repair when required
- Effectively participate in the timely preparation and completion of all inventories and cycle counts
- Maintain an active role in the inventory reconciliation process
- Manage and process all inter-store transfers, stock rotations and incoming / outgoing shipments as per policies and procedures
- Understand and accurately complete all paperwork and procedures relative to inventory maintenance (i.e., damages, RTVs, etc.)
- Ensure the highest standards while and packaging client merchandise
- Manage all aspects of the client delivery process inclusive of troubleshooting missing deliveries
- Document all deliveries to clients, track and locate merchandise when necessary
- Assist other departments or on the selling floor as needed and as requested by the Assistant Store Manager/ Store Manager/ Director
KEYS FOR SUCCESS
Education:
- Buisness School, University, or "equivalent experience"
- Position requires minimum of 5 years of experience in a retail setting, with a focus on stock or inventory, preferably in a luxury setting.
- Computer literate; learn and use various software packages.
Competencies:
- Action oriented; result driven
- Customer service oriented
- Social perceptiveness
- Problem-solver
- Strong oral and written communication skills
Languages: Foreign Languages a plus
OTHER INFORMATION
Potential starting date: As soon as possible