Vista previa de la oferta
CRM Manager, SEAO
manager · Marketing
Profile for Success
- 7 years of experience in CRM, clienteling, or customer engagement roles, preferably within luxury retail environments.
- Proven track record in driving CRM performance (client acquisition, retention, and client lifetime value) through data-led strategies and campaigns.
- Strong analytical capabilities, with hands-on experience translating data into actionable insights, segmentation, and targeted initiatives.
- Familiarity with modern CRM ecosystems and tools (e.g., clienteling apps, dashboards), with the ability to drive adoption across retail teams.
- Experience in delivering client-centric activations and events that support both brand positioning and commercial outcomes.
- Strong project management skills, with the ability to manage multiple stakeholders (local markets, HQ, retail, and external partners) and drive execution with precision.
- High level of ownership, agility, and attention to detail in a fast-paced, performance-driven environment.
- Knowledge of regional data privacy regulations and best practices in client data governance is a plus.