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Manager, Education & Training Projects
manager · Luxury & Retail
Since 1828, Guerlain - an iconic luxury French Perfume & Cosmetics brand, part of the LVMH Group - has explored, innovated and perfected its Fragrance, Skincare and Makeup thanks to its daring creators of mythical creations with timeless know-how. All with Nature and Art as inspiration and the Culture of Beauty as a signature.
In Fragrance, Guerlain Master Perfumer, Thierry Wasser, embodies the fifth generation of Guerlain Perfumers. As a figure within the contemporary fragrance world, Thierry Wasser has put his name to many of the House’s creations. He contributes to an olfactory legacy of some 1100 fragrances and explores the world in search of the most exclusive raw materials. In Makeup, newly appointed Guerlain Creative Director of Makeup, Violette, seemed destined to join the house synonymous with French beauty and constant innovation. With her creativity, Parisian chic and eye for high standards, she knows better than anyone else that makeup is nothing if not the art of bringing out the beauty in each and every one of us.
The House is committed to preserving biodiversity, innovating sustainably, acting for the climate and creating a positive social impact. Above all, Guerlain seeks to protect one of Nature’s most precious wonders: bees, sentinels of the environment and symbol of the House.
Guerlain invites you today to join its North America teams.
Guerlain is part of the LVMH Group.
Principal Duties and Responsibilities
Management
- Project Management:
- Oversee and manage all education seminars, including seasonal school sessions, expertise, and selling ceremony trainings.
- Lead and manage the Digital Training platform, ensuring its effective implementation and utilization.
- Education and Event Strategy:
- Manage, implement, and lead the education and event strategy as directed by the Head of Client Experience.
- Analyze existing education programs to ensure alignment with market needs and make necessary adjustments.
- Propose and develop education solutions aimed at improving key performance indicators (KPIs).
- Content Adaptation:
- Adapt global education content to meet the specific needs of the business.
- Responsible for the development, adaptation, and production of all education tools.
- Budget and KPI Management:
- Manage the education budget in accordance with guidelines provided by the Head of Client Experience.
- Gather, analyze, and report all necessary KPIs to share with New York Office (NYO) and Headquarters (HQ).