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Assistant Business Manager
Luxury & Retail
Ideally, you would have 3 years’ experience in lthe luxury beauty domain.
Soft Skills (aligned with Parfums Christian Dior values):
- Create Passionately:
- An entrepreneur: constantly seeking opportunities to develop and grow your business through events and gain new sales.
- Lead with Audacity:
- Tenacious: willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- Self-confident: able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale.
- Craft Together with Joy:
- Excellent communication skills: able to identify key items that would suit the customers’ needs.
- Excel for Ultimate Luxury:
- Organised: able to manage paperwork, Team Members, Department and Area Managers and meet the clients’ needs.
- Immaculately groomed and presented: embodying the elegance that customers have come to identify with Parfums Christian Dior.
Hard Skills:
- Expertise in make-up, skincare, and fragrance.
- Sales Target Setting and Achievement: Ability to set targets for team members and proactively achieve/exceed sales targets.
- Team Leadership and Coaching: Strong ability to lead, coach, and develop team members.
- Proactive Selling and Link Selling: Demonstrated skills in proactive selling across product categories to increase ATV and ATU.
- Product Knowledge and Education: Deep knowledge of Parfums Christian Dior products, their use, and history, with the ability to educate others.
- Client Consultation and Objection Handling: Proficiency in proposing personalized products and confidently overcoming objections.
- Product Demonstration: Ability to perform flash make-overs and explain product benefits.
- Stock Management: Experience in managing stock levels in partnership with Area Managers.
- Business Growth through Events: Proven ability to proactively grow business through events, appointments, and return bookings.
- Operational and Administrative Task Management: Ability to ensure all tasks are complete and to a high standard.
- Merchandise Management: Ensuring visual merchandising is in line with corporate guidelines.
- Cosmetics and make-up application knowledge.