Vista previa de la oferta
Client Service Advisor (m/f/d)
mid · Luxury & Retail
- Minimum of 2-3 years of experience in a Client Care or Customer Service role
- Strong sales and product storytelling skills associated with attitude and tone of voice in line with luxury industry and RIMOWA values
- Customer First mind-set and strong interpersonal skills with the ability to engage
effectively with clients, to meet and exceed their expectations, to handle complaints and difficult situations professionally - Punctuality and time-management skills by respecting and adhering to assigned schedules, ensuring reliability and efficiency
- Flexibility to work shifts, including evenings, weekends, and holidays, to accommodate client needs across different German-speaking and English-speaking markets
- A highly motivated, energetic, and inspirational team player
- Able to work on multiple tasks and deliver results to agreed schedules
- Proficiency in Microsoft Office suite and CRM software (experience with Salesforce is advantageous)
- Excellent communication skills in English & German, both verbal and written, additional languages are an advantage