Vista previa de la oferta
CLIENT ADVISOR BULGARI SELFRIDGES
Luxury & Retail
Accountabilities:
- To work as a team with management and co-workers to achieve personal and store goals
- Contribute to the store and service KPIs achievement
- To acquire, build and maintain an active client book
- To achieve and exceed monthly and yearly sales targets
- To communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients.
- To be professional, approachable, knowledgeable, and gracious in all interactions
- Ensure that all front areas of the store are clean and products are displayed
- To strive to be a customer service oriented to ensure a positive shopping experience
Profile / Skills
- Fluency in English
- At least 5 years of experience in Jewelry and Watches
- Knowledge/previous experience in Luxury business
- CRM techniques and tools
- Proactive selling
- Initiative and Negotiation Skills
- Business Acumen
Soft skills
- Customer focus
- Strong knowledge and a genuine appreciation and interest in Jewelry
- Proactive selling
- Initiative
- Negotiation
- Business awareness