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Logistics Supervisor
Operations
JOB PURPOSE
This role exists to ensure operational excellence across warehousing and transportation by delivering outstanding customer service, maintaining inventory accuracy, optimizing logistics costs, and driving safe, efficient, and reliable supply chain operations that enable Unilever brands to thrive in the UAE market. You’ll be part of a team that believes in doing work that matters — for people and the planet.
Because here, we don’t just hire for jobs. We invite you to be part of something bigger.
KEY RESPONSIBILITIES
- Lead end-to-end warehouse and transportation operations to ensure products are received, stored, picked, and dispatched efficiently while maintaining service, quality, and cost targets.
- Deliver industry-leading customer service by achieving On-Time In-Full (OTIF) targets and ensuring customer orders are fulfilled in line with agreed service levels.
- Drive warehouse inventory accuracy through robust stock control processes, ensuring physical and system inventory reconciliation targets are consistently achieved.
- Optimize fleet utilization, route planning, and manpower deployment to maximize productivity and reduce logistics operating costs.
- Manage third-party logistics (3PL) partners to ensure compliance with contractual service levels, quality standards, and cost expectations.
- Lead reverse logistics operations, ensuring timely processing of returns and customer credit notes within agreed turnaround times.
- Identify and implement continuous improvement initiatives that enhance operational efficiency, reduce waste, and deliver measurable cost savings.
- Provide accurate operational reporting, performance analysis, and actionable insights to support business decision-making and drive performance improvements.
- Build team capability through coaching, training, and performance management while fostering a culture of accountability, collaboration, and continuous learning.
- Champion health, safety, quality, and compliance standards across all logistics operations, ensuring a safe and sustainable working environment.
REQUIRED QUALIFICATIONS
- Bachelor's degree in supply chain management, Logistics, Engineering, Business Administration, or a related field.
- Minimum 2-4 years of experience in logistics, warehousing, transportation, or supply chain operations, preferably within FMCG or a fast-paced distribution environment.
- Strong working knowledge of warehouse operations, inventory management, transportation planning, and third-party logistics (3PL) management.
- Proficiency in SAP/WMS systems and Microsoft Excel, with the ability to analyze operational data and generate actionable insights.
- Strong stakeholder management, communication, and problem-solving skills with the ability to manage multiple priorities while delivering operational results.
PREFERRED QUALIFICATIONS
- Experience with Power BI, logistics analytics tools, telematics systems, or continuous improvement projects.
- Demonstrated experience leading operational teams and driving productivity, cost-saving, or process optimization initiatives.
- Fluency in both English and Arabic.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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