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Sr Operations Professional-U
senior · Operations
About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
Independently processes high-volume outgoing money movement transactions in a fast-paced operational environment with a strong emphasis on accuracy, efficiency, and consistent performance. Executes routine transaction requests with minimal supervision while ensuring seamless end-to-end processing. Collaborates with internal and external business partners to research, resolve, and communicate transaction issues in a timely manner. Maintains strict adherence to industry regulations, operational procedures, and compliance requirements, consistently delivering quality results and supporting operational excellence.Key Responsibilities
- Independently process high-volume outgoing money movement transactions in a fast-paced operational environment, ensuring accuracy, efficiency, and consistent performance.
- Execute routine transaction requests with minimal supervision while maintaining seamless end-to-end processing.
- Partner with internal and external business partners to investigate, resolve, and communicate transaction-related issues in a timely and professional manner.
- Ensure compliance with industry regulations, company policies, and operational procedures while maintaining high-quality service standards.
- Contribute to operational excellence by meeting productivity, quality, and service-level goals in a high-volume environment.
- Support continuous improvement initiatives and collaborate with team members to enhance processes, controls, and customer experience.
Required Qualifications
- Education: High school or GED.
- Experience: 1-3 years of relevant experience.
- *Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.
- Previous operations, processing, or customer service experience.
- Ability to research and resolve problems.
- Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment.
- Demonstrated understanding of company and industry regulatory requirements.
- Strong written and verbal communication skills.
- Strong attention to detail including demonstrated ability to meet accuracy standards in a high-volume processing situation.
Preferred Qualifications
- Ability to understand and communicate complex issues.
- Product-specific or financial services industry experience.
Base Pay Salary
The estimated base salary for this role is $44,400.00 - 66,600.00/year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full-Time/Part-Time
Full timeExempt/Non-Exempt
Non-ExemptJob Family Group
Business Support & OperationsLine of Business
CLEAR ClearingAmeriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.