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Global Product Director
senior · Consulting
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
The People Digital Product Portfolio is the largest & most dynamic product portfolio within BCG’s Digital Products Organization. We enable the global technology for BCG’s entire HR & People Function including Recruiting; Talent Management (Staffing, Mobility, & Career Development); L&D and Teaming; and Core HR (including Workday & Compensation). Over the past two years, the HR Product Portfolio has more than doubled in size, and there is more growth to come.
With this growth comes amazing new leadership opportunities, including the Product Owner for a new squad focused on delivering a new Learning Agentic experience. This product owner role will be responsible for supporting agentic pilots and scaling a learning agentic experience alongside our other Learning products.
As the Product Owner, you will represent the voice of the customer, manage stakeholder alignment, and oversee the squad's backlog to deliver impactful results. You will also collaborate with cross-functional teams to translate business needs into technical requirements, ensuring alignment with organizational objectives and high data quality.
Your responsibilities include:
Deliver business results and customer value
- Drive incremental delivery of features for the Learning agentic experience we envision for our staff.
- Monitor product performance metrics and adjust strategies based on insights.
- Prioritize impactful work to meet measurable Key Results for the squad.
- Manage the squad’s budget and collaborate with leadership on funding needs.
Serve as the voice of the customer or end-user
- Gather and translate user needs into actionable user stories across pilots and scaled products
- Engage stakeholders to align expectations and enhance trust.
- Conduct ongoing discovery activities to identify pain points and opportunities.
- Balance customer value, cost, and execution speed in decision-making.
Set an overall vision to direct and inform the squad’s work
- Bring a strong sense of ownership to the product squad and engage deeply in understanding the current and future needs of the function.
- Align squad activities with broader product and organizational goals.
- Translate objectives into a roadmap with clear goals.
- Foster collaboration with other Product Owners to ensure organizational alignment.
Oversee what is delivered by the squad and when
- Apply design-thinking to understand system user engagement and solve problems effectively.
- Maintain a prioritized backlog of user stories with clear delivery timelines.
- Define acceptance criteria ensuring output meets business needs.
Support and enable the squad to get its work done
- Collaborate with the squad to remove impediments and clarify requirements.
- Partner with Chapter Leads for resourcing and technical expertise.
- Provide performance feedback to squad members and cross-functional team members.
What You'll Bring
- 7+ years of experience as a Product Owner or in HR technology/product delivery roles.
- Experience in AI product development.
- Strong communication and stakeholder management skills, particularly in context of HR sensitive data.
- Agile product management expertise, with proven experience in leading Agile teams.
- A data-driven mindset, leveraging insights for strategic decision-making.
- Experience in consulting, learning products or HR is a plus
Who You'll Work With
- Squad members, as their Product Owner and guide.
- Internal customers, to understand and translate their needs into user stories.
- Product Team and Portfolio Leaders, for vision, roadmap, and budget alignment.
- Technical Area Leaders, for architectural alignment.
- Scrum Leads, to address operational challenges and maintain Agile workflows.
- Other Product Owners, for best practice sharing and cross-team alignment.
Additional info
YOU’RE GOOD AT
- Synthesizing technical and functional information to guide effective outcomes.
- Driving innovation and operational efficiency.
- Building strong relationships and trust through a consultative approach.
- Maintaining a customer-focused mindset and translating needs into actionable plans.
- Navigating ambiguous requirements and providing clarity for the team.
- Using data-driven methods to make informed decisions and trade-offs.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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