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Administration Support Team

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Job Description

Location: Cork

Work Schedule: Full time office-based role 

Term: Temporary Role (12-months)

About the Role

Laya Healthcare is seeking a highly organised and detail-oriented Administration Support team member to join our Customer Experience team. This role plays an important part in supporting the business through the efficient management of post, claims administration, banking activities, document processing, and general administrative support.

Key Responsibilities

• Coordinate, distribute, and process all incoming and outgoing mail.

• Scan, validate and process inpatient claims documentation.

• Prepare daily banking lodgements and complete bank deposits.

• Manage mail merges and bulk mail activities for various departments.

• Pack and distribute customer communications including quotes, claim forms, and correspondence.

• Frank and prepare outgoing post for dispatch.

• Complete filing, copying, referencing, and document management activities.

• Provide general administrative support across the business as required.

Skills & Experience

• Minimum 1 year experience working in a busy office or administrative environment.

• Strong attention to detail and commitment to accuracy.

• Excellent organisational and time management skills.

• Good communication and interpersonal skills.

• Strong PC skills and familiarity with Microsoft Office applications.

Qualifications

• Leaving Certificate (required).

• Secretarial, administration, or computer-related qualification desirable.

What We're Looking For

• Positive and professional attitude.

• Strong organisational skills and a methodical approach.

• Reliability, flexibility and commitment to excellent service.