The Payments Senior EMEA Core Cash Product Solutions Specialist (PSS) will be responsible for client-centric product solutions, commercialisation and pipeline management of the EMEA Treasury Payment Rails products that J.P. Morgan delivers to clients globally.
As a Payments Senior EMEA Core Cash Product Solution Specialist - Executive Director (All genders) - Frankfurt in the EMEA Treasury Payment Rails team, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. The senior PSS will need to set growth strategy, target clients, assure that the value of payments product capabilities is tailored to them, and accelerate payments revenue realization. The senior PSS will influence the investment roadmaps to represent client needs, reflect regularly on themes to internal stakeholders, keep up to date with all market and regulatory items impacting the products, and often demonstrate thought leadership internally and externally as speaker at multi-client and industry forums. EMEA TS Payment Rails solutions include Wires, ACH (Automated Clearing House), Real-Time Payments, Direct Debits, Open Banking, cash, cheques, and all surrounding business/customer journeys that utilise these payment rails in the Corporate and Non-Bank Financial Institution client base.
The role includes extensive collaboration with Clients, Sales, Banking, Industry specialists, Product Managers, Operations and Service within Payments, FX, Digital Channels, Account Services and Liquidity.
Job Responsibilities:
- Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
- Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
- Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
- Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
- Partner in the delivery of global sales targets to grow EMEA-booked business for EMEA headquartered clients as well as those with subsidiary business in EMEA. Requires strong relationships with coverage teams, international product specialists and superior subject matter expertise in payments. Beyond payment rail expertise, you'll have a complimentary and broad awareness of all cash management products: digital connectivity, liquidity, and FX.
- Define and commercialise JPMorgan’s credibility in EMEA to attract operating flow business, e.g. subsidiary/OpCo/affiliate level as a compliment to treasury banking/group liquidity management through an understanding of corporate treasury
- Support implementation partners to accelerate revenue realization, for example managing within established product boundaries for scoping or facilitating detailed solutioning
Required qualifications, capabilities, and skills
- Strong command of treasury/cash management with direct banking experience in EMEA, able to demonstrate your proven track record of driving change rooted in strategic treasury expertise
- Designed and overseen implementation of complex corporate treasury projects within Multi-National treasuries managing complex cash management, having migrated operational and treasury flows to new banking providers with payments needs in Europe, Middle East and Africa
- Proven presentation and influencing skills on internal corporate partnerships, e g treasury’s interaction with liquidity/cash, FX, trade, and broader corporate finance functions
- Proven track record of success in identifying, selling, and delivering large-scale business wins such as creating intercompany models, In House Banks, and managing treasury’s relationship with group subsidiaries
- Expertise in European, Middle East and Africa banking/clearing tools like Wire, ACH, Direct Debit and RTP as well as tax and payroll as well as new emerging payment trends
- Proven ability to identify opportunities for the business to grow the P&L, set strategy, create client demand and drive increased market share
- Fluency in English & German is mandator