Manager, Business Process Solutions (BPS)

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Manager, Business Process Solutions (BPS)

senior · Consulting

Basic information

Job description

Connect to your Industry

This is a senior client-facing role within Deloitte’s Business Process Solutions (“BPS”) Finance team, focused on helping multinational clients design, implement and run high-quality finance and accounting operations. The role combines technical accounting expertise, managed services delivery, stakeholder leadership and technology-enabled transformation.

You will work with leading global brands to improve finance processes, strengthen reporting and controls, and deliver scalable outsourcing, co-sourcing and transformation solutions. The opportunity offers significant exposure to senior client stakeholders, international delivery teams and emerging finance technologies.

BPS provides customised solutions across operational finance, accounting, HR, payroll, company secretarial and tax processes. In Finance BPS, we help clients centralise, streamline and enhance finance activities including transaction processing, close and consolidation, management reporting, statutory reporting, audit support, process improvement and technology enablement.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Deloitte’s BPS team has a market-leading reputation in the UK and across Europe, supported by a global network of finance, process and technology specialists.

Within BPS, the Finance team supports clients across the financial transaction lifecycle, from source documentation and transaction recording through to close, reporting, audit support and finance transformation. We work across outsourcing, co-sourcing, staff augmentation, digital solutions and project-related services.

We are looking for a qualified finance specialist with strong accounting, reporting and finance operations experience to join our team. You will advise prospective and existing clients, implement and operate finance solutions, lead distributed teams and help embed automation and continuous improvement across client finance processes. This is primarily a Finance BPS role; candidates should have awareness of tax, treasury, controls and risk matters where they interact with finance operations.

This role would suit a finance professional who enjoys client-facing work, complex reporting environments, managed service delivery, team leadership and improving finance processes through technology.

• Client delivery and relationship management: Act as a trusted advisor to senior client stakeholders across multiple locations and time zones, supporting day-to-day finance delivery, client reporting, issue resolution and service quality.
• Finance operations and technical accounting: Oversee and deliver accounting, management reporting, statutory reporting, audit support and technical discussions on IFRS, UK GAAP or US GAAP matters.
• Managed services governance: Take responsibility for meeting contractual commitments, service levels, KPIs, quality standards and client expectations across finance engagements.
• Team leadership: Lead and develop UK-based and delivery centre team members, embedding clear roles, standard operating procedures and consistent delivery disciplines.
• Transformation and continuous improvement: Identify opportunities to standardise, automate and improve finance processes, using reporting tools, finance-relevant technologies and artificial intelligence to enhance efficiency, accuracy and control.
• Business contribution: Support business planning, team development, recruitment and the wider strategic objectives of the BPS Finance practice.

Connect to your skills and professional experience

You will be confident building trusted relationships with senior client stakeholders and working collaboratively across multidisciplinary teams. You will bring strong technical finance capability, commercial judgement and the ability to lead people through complex delivery and change environments.

Essentials:

• Professional qualification such as ACA, ACCA, CIMA or equivalent.
• Strong financial accounting, management reporting and statutory reporting experience, including IFRS, FRS 101/102 or US GAAP.
• Experience delivering finance operations, managed services, outsourcing, co-sourcing or complex finance transformation projects.
• Client-facing experience, with the ability to establish credibility, understand stakeholder needs and communicate clearly with senior audiences.
• Proven ability to lead teams across locations, including hybrid and delivery centre environments.
• Strong delivery discipline, including SLA/KPI governance, quality control, project planning, risk management and contract awareness.
• Continuous improvement mindset, with practical interest in automation, data, reporting tools and finance technology.
• Ability to work to tight deadlines, make fact-based decisions and manage competing priorities in complex client environments.

Desirable:

• Experience developing KPIs, reporting cycles, business cases, project plans or process standards.
• Experience with Workiva, Thomson Reuters ONESOURCE, Microsoft Dynamics, SAP, Oracle or similar finance systems.
• Power BI or similar data visualisation and analytics experience.
• Experience in a Big 4, professional services, shared services or multinational environment.
• Project management certification or equivalent practical project delivery experience.
• Foundational awareness of tax, treasury, valuation, M&A, internal controls, internal audit, risk management or cybersecurity as they relate to finance operations.

Connect to your business – Tax

Innovation and tax consultancy may not seem to go together, but that’s exactly what you’ll find at Deloitte. We’re constantly seeking the new and working together to push the limits of what’s possible. Discover a new kind of tax career that you can make your own.

Tax

Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganisations and reconstructions, and competent authority negotiations.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"As part of the BPS Finance team, you'll develop broad experience in management accounting, compliance and financial reporting. We foster a collaborative and supportive environment where teamwork and continuous learning are highly valued, and you'll engage with diverse clients and teams across Deloitte on impactful projects." - Kate, Tax

"Working at Deloitte offers a unique opportunity to engage with global clients on interesting projects, alongside a team of highly experienced and driven professionals, fostering professional development and growth." - Dean, Tax

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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