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Senior Claims Consultant (Workers Compensations)
senior · Insurance
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Description:
Senior Claims Consultant, Workers Compensation Claims Management
We are seeking a talented individual to join our WorkCare Claims team at JLT Risk Solutions Pty Ltd. This role will be based in Perth - West Leederville.
This opportunity involves managing a portfolio of Workers Compensation claims. This role requires the Senior Claims consultant to deliver high quality claims management services, working collaboratively with the clients and our broader claims team to produce cost effective outcomes for the scheme. In turn, this brings the best outcome and timely settlement of claims.
JLT Risk Solutions Pty Ltd are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia. We’ve developed a unique method to provide risk financing and management solutions for Local Government clients. JLT works with mutual funds in particular, demonstrates this ability to work innovatively with our clients to produce effective solutions designed to protect their assets, people and community. We proudly service over 500 Local Government organisations across Australia.
Our Perth team manage a not-for-profit industry based mutual indemnity scheme (LGISWA) owned by 145 Western Australia local governments and focused on meeting their unique requirements. To learn more please visit www.lgiswa.com.au
We will count on you to:
- Deal efficiently with the client enquiries
- Contribute to planning and delivery of relationship management through regular and constructive communications with clients
- Visit clients and legal providers regularly
- Provide end-to-end claims management
- Submit claims reports as required
- Continuously work towards professional development by attending external and internal sessions
- Ensure compliance with Worker Compensation and Injury Management Act 1981, including the Principle and Standards as set out by the Regulator.
What you need to have (highly desirable):
- Knowledge and insurance claims experience in Workers Compensation and claims
- Experience in the interpretation of relevant acts in making liability decisions
- Management of complex claims
- Demonstrate initiative and understanding when managing confidential information.
What makes you stand out?
- Strong communications, personable and stakeholder management skills
- Computer literacy, including intermediate skills in MS Excel, Outlook & Word
- Good negotiation skills and ability to influence positive outcomes
- Self-motivation and organisational skills essential
- Ability to plan and work independently and prioritise workloads
- Ability to lead where appropriate.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.