Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management (Analytical products and business intelligence solutions)OverviewMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation.
We are looking for a seasoned product manager within the Payment Performance Intelligence Global Product Management team to play a key role in the commercialization/go-to-market strategy for its products. This person will be part of a team of product managers and drive key activities including development of the go-to-market strategy, defining the product value proposition and pricing, create sales and delivery materials and play a key role in sales and delivery enablement.
This individual will partner closely with other members of the Global Product Management technical team to ensure product strategy, roadmap and vision is aligned with the go-to-market strategy and product business priorities.
Product Managers at Mastercard
• Build revolutionary products that advance how businesses all over the world derive the most value from their data assets
• Translate a deep understanding of our customers into products and solutions that drive significant customer value
• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
• Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams
• Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
• Set product direction with coordination, not isolation—considering how our products all work together to serve customer needs
Role
• Act as an expert, advocate, and champion for OI program products
• Lead global product management team efforts with analytically driven input into strategic business plans and product roadmaps
• Coordinate across cross-functional teams for product sales, usage, and continuous product enhancement
• Lead developing the product business strategy including customer segmentation, pricing, sales, and marketing strategy
• Play a key role in rolling out new solutions focused on new segments (e.g., Fintechs), use cases (e.g., real time alerts, crypto payments), networks (e.g., open banking, Blockchain)
• Manage the product P&L and lead the forecasting/budgeting discussions for the products
• Effectively communicate strategy and vision up and down the organization
• Prioritize development efforts as they align against business strategy
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
All About You
• Agile product management experience in analytical products and business intelligence solutions
• Strong experience with analytical solutions designed for payments or a related financial services sectors preferred
• Analytical, solutions-oriented skillset with the ability to drive thought leadership
• Strategic mind set to solve complex and ambiguous problems
• Keen understanding of competitive offerings and industry trends in the self-service analytics space, and the ability to translate that understanding into meaningful actions and enhancements
• Proven track record collaborating in cross-functional teams to deliver outstanding products and features
• Highly organized and able to deal with multiple and competing priorities
• Knowledge and skills using product management tools, (e.g., market and product plans, project timelines, marketing research, pricing, business case development)
• Bachelor’s degree in business or relevant experience
• Experience in strategy consulting or developing go-to-market strategies for products
• Experience of developing and driving end to end execution of initiatives – particularly in a cross-functional environment, managing and prioritizing competing initiatives
• Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas
• Strong understanding of the Mastercard products & services and key revenue drivers
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.