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Legal Business Proc Op-Matter Controller

Other

Job Description

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Key Accountabilities

Procure to Pay support: Facilitating vendor availabilities on ProcessUnity on behalf of the legal users, validations of Purchase Order requests received in the Legal system (against the Business controls), Processing amendments and closures on behalf of legal users (where applicable) Matter Management: Keeping the legal users updated by sending regular portfolio updates, driving the overall utilization of the portfolios as per Legal targets, assisting legal users with queries, along with delivering sustainable efforts towards ensuring Legal is exceeding the Payment on Time expectations for invoices, simultaneously working with lawyers on the reduction of aged debt for the bank. Stakeholder Engagement and Reporting : Providing a high touch assistance along with the required MI and data support to legal users and Legal Business Management as and when needed (including Monthly Service Reviews/ Financial Accountability materials etc). Change & Transformation – Contributing towards the key projects / transformation opportunities for Legal Procurement Operations, in alignment with the COO Priorities.

To be a successful " Legal Matter Controller", you should have the below as Mandatory requirements:

• Graduate

• Procurement Industry experience / Knowledge of Procurement (P2P) cycle and operations

• Strong analytical skills and ability to consider wider objectives
• Excellent working knowledge of Microsoft Office, particularly Excel & PowerPoint
• Facing customers / clients in their current role
• Strong Understanding of regulatory requirements, Enterprise-Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Some other highly valued skills include (Mandatory):

• Outstanding Stakeholder management skills
• Excellent communication skills, both written and oral.
• Extensive problem-solving skills required along with a solution oriented approach
• The ability to identify, address and where necessary escalate key risks and issues.
• Taking full ownership and accountability of tasks to completion through effective prioritisation and a commitment to teamwork 
• Excellent time management and personal organisation skills
• A team player but self-reliant and able to work proactively

 Desirable skills/Preferred Qualifications (Not mandatory):

• Commerce Gradate
• Coupa & ProcessUnity Knowledge
• Portfolio Management experience
• Experience in reporting
• Participation in projects other than BAU

The role is based out of Noida.