Quality Assurance Technician (12-month contract)

Descripción del puesto:

Who are we: 

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to local favourites like Bundaberg Rum, Mr Black & Ello, we create brands consumers love. Bring your passion and use your curiosity as you explore, collaborate and innovate. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future. 

Join us to create a career worth celebrating. 

About the Function:  

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world. 

With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships. 

It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love. 

About the Role: 

The Quality Assurance Technician plays a key role in ensuring Diageo’s products consistently meet the highest standards of quality, food safety and compliance. Working closely with Production, Engineering and Quality teams, you will perform laboratory testing, monitor manufacturing processes and support continuous improvement to ensure every product meets specification before reaching our customers. 

This is a hands-on role where you'll help protect product quality, investigate issues, strengthen food safety practices and contribute to operational excellence across our manufacturing site. 

Role Responsibilities: 

• Perform routine laboratory testing and in-process quality checks to verify raw materials, in-process products and finished goods meet Diageo quality standards and specifications. 
• Monitor production processes through line audits, process control activities and GMP inspections, ensuring compliance with food safety, hygiene and regulatory requirements. 
• Investigate quality issues, non-conformances and customer complaints, supporting root cause analysis and implementing effective corrective and preventive actions. 
• Partner with Production, Engineering and Operations teams to resolve quality issues, improve process performance and drive continuous improvement using problem-solving methodologies. 
• Maintain laboratory equipment, perform routine calibration and ensure accurate completion of quality records, reports and documentation. 
• Support food safety programs by verifying cleaning and sanitation effectiveness, monitoring pest control, maintaining SOPs and preparing for internal and external audits. 
• Promote a strong quality and food safety culture by coaching operators, supporting training activities and identifying opportunities to improve compliance, consistency and operational performance. 

Experience / Skills Required: 

• Experience in Quality Assurance, Quality Control or Laboratory roles within FMCG, food, beverage, pharmaceutical or other regulated manufacturing environments. 
• Knowledge of food safety, GMP, HACCP, quality systems and laboratory testing techniques, with a strong focus on compliance and product integrity. 
• Experience conducting quality inspections, process monitoring, non-conformance investigations and root cause analysis using continuous improvement tools such as 5 Whys, Fishbone or DMAIC. 
• Strong attention to detail with the ability to accurately record, analyse and interpret quality and production data. 
• Experience working collaboratively with Production, Engineering and cross-functional teams to solve problems and improve manufacturing performance. 
• Strong communication and organisational skills, with the ability to manage multiple priorities in a fast-paced manufacturing environment. 
• A proactive, continuous improvement mindset with a commitment to safety, quality and delivering products that meet the highest consumer and regulatory standards. 

Flexible Working: 

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one. 

Rewards & Benefits: 

At Diageo, we offer more than just a role— we offer an environment where you can thrive, grow and be recognised for your impact. 

• Competitive reward – Market-leading salary, performance-driven bonus and industry perks 
• Flexible ways of working – Hybrid working with no set office days, empowering you to balance work and life in a way that works for you 
• Industry-leading family leave – Generous paid parental leave for all parents, along with support for life’s key moments 
• Health & wellbeing – Comprehensive support including mental health resources, wellbeing initiatives and employee assistance programmes 
• Career growth – Access to global opportunities, leading learning programmes and clear pathways for development 
• Inclusive culture – A values-led, inclusive environment where you can bring your whole self to work 
• Product perks – Employee discounts and experiences across our iconic portfolio 

Commitment to Inclusion & Diversity: 

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. 

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. 

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. 

At Diageo, we pride ourselves on our fast paced, bold and agile culture. In order to ensure we’re supporting the performance ambitions of our team, applications for this role will close in 21 days. 

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