Site Coordinator

Descripción del puesto:

Site Coordinator

Carbost, Isle of Skye

Talisker Visitor Centre

Permanent, full-time

About us:

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to Smirnoff and Don Julio, we create brands consumers love. Bring your passion and use your curiosity as you explore, collaborate and innovate. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

About the Role

The Talisker Site Coordinator is an integral role within the Brand Home as you will be the first point of contact for many of our guests as they start their customer journey. You will be customer focused and passionate about delivering memorable customer experiences.

You will ensure operational excellence by supporting the management team with all administrative tasks at Talisker, focusing on the following:

• Managing the entry of all bookings to systems including travel trade, B2B, media trip and internal business guests
• Manage the site calendar and support with event admin.
• Manage general phone calls and the distillery inbox
• Mange orders
• Support AM’s and RBHM with administrative tasks

Experience/ Skills Required

• Experience in an administrative position
• Possess a friendly, helpful, confident, and engaging personality with the ability to make emotional and human connections
• Excellent communicator, both verbal and written, with the ability to influence at all levels of the organization
• Proficient in Microsoft applications
• Be familiar with customer service standards
• Be guided by a customer-first mindset; ability to understand and interpret consumer insights
• Must be analytical, and possess good knowledge of budgeting processes and KPI management
• Desire to learn more about the whisky story, brand, and its characteristics
• Results driven, with a desire to work in a fast-paced environment
• Must have ability to prioritize and plan work activities in a timely and efficient manner
• Ability to adapt to changes in the work environment, manage multiple work demands, and adjust to delays and unexpected events

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.

Rewards & Benefits Statement: 

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Recruitment Scam Warning

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money. 

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