HR Services Partner

HR Services Partner

Global HR Operations & Payroll Services, the HR Hub

Buenos Aires, Argentina

We are seeking a motivated and detail-oriented individual to join our Global HR Services team in Argentina. This role provides valuable exposure to international HR operations and the opportunity to develop skills that will support your career in Human Resources.

As an HR Services Partner, you will be part of our HR Hub, supporting key HR processes across multiple countries. Your responsibilities will include processing HR invoices, coordinating onboarding and offboarding, maintaining accurate employee records in Workday, and providing administrative support. To succeed, you’ll need strong organizational skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.

This is an exciting opportunity to be part of a newly established HR Hub in Argentina. You will collaborate closely with our experienced HR Hub team in Johannesburg, South Africa and Chennai, India, with guidance and support from our global HR structure.

Primary Task & Key Responsibilities:

• Responsible for processing HR invoices for various legal entities across the world.

• Responsible for preparing employment contracts, amendments, termination agreements, and related documentation in line with global and local requirements for multiple locations. Ensure accuracy and consistency of terms and conditions for all contracts. Collaborate with HR Leads and lawyers to update templates as necessary.

• Responsible for timely delivery of any HR administrative documentation, in keeping with defined service level agreements (SLAs).

• Responsible for doing the end-to-end employee onboarding and offboarding included but not limited to the below,

  • Onboarding: working with the Talent Acquisition teams from the point of offer acceptance; initiate hire process in Workday; schedule induction sessions and support IT and Office Services with new joiner logistics.

  • Offboarding: ensuring timely processing of terminations in Workday; all supporting documentation and access revocation.

  • Intercompany transfer: supporting both onboarding and offboarding processes.

• Initiate processes for all transactions in Workday for new joiners, leavers and all employee life cycle changes, within payroll processing deadlines for all locations within scope.

• Raise tickets/escalations where required and track issue resolution.

• Run monthly / quarterly Workday reports and validate data for completion and accuracy, as needed.

• Ensure timely collection of all required documents and completion of tasks, follow up where required for payroll critical activity.

• Respond to employee and manager queries through HR service channels (email, portal, ticketing system) as appropriate.

• Manage employee digital personnel dossiers (e-files) and ensure Workday records are up to date; perform regular reviews through reporting and controlling.

• Maintain data integrity by running queries, auditing and analysing data.

• Liaise with Regional to ensure compliance with local labour laws and global standards.

• Support the implementation of global processes, policies, and initiatives.

• Collaborate and propose changes on the implementation and continuous improvement of HR processes and support the improvement of Workday, resulting in changes to our efficiency and effectiveness. Identify opportunities to streamline HR operations and improve service delivery.

Key Relationships:

• HR Business Partners

• Talent Acquisition Specialists

• Payroll Operations Partners

• Workday Specialists

• Regional Leads, where applicable

Desired Experience and Qualifications:

• 3 to 10 years’ experience in a similar HR services role, with regional or multi-country support responsibilities.

• A Bachelor of Commerce degree in Human Resources, Business Administration or another field of study is required.

• Proficient in the use of Microsoft Office suite, for example MS Word, Excel, etc.

• Experience with ticketing solutions, HRIS systems (e.g. Workday, SucessFactors) etc.

Who we are

Glencore is one of the world’s largest global diversified natural resource companies and a major producer and marketer of more than 60 commodities. Through a network of assets, customers and suppliers that spans the globe, we produce, process, recycle, source, market and distribute the commodities that advance everyday life.

With over 140,000 employees and contractors and a strong footprint in over 30 countries in both established and emerging regions for natural resources, our marketing and industrial activities are supported by a global network of offices.

Glencore’s customers are principally industrial consumers, such as those in the automotive, steel, power generation, battery manufacturing and oil sectors. We also provide financing, logistics and other services to producers and consumers of commodities.