The Role
RX (part of RELX) runs over 400 events across 22 countries and 42 industries. From aerospace to pop culture, beauty to building, and everything in between, we’ve got something for everyone.
We create experiences that are as engaging as they are impactful and we are aiming to revolutionize our consumer and B2B events business through digital products driven by data. To achieve this we are looking for an experienced BI Data Analyst to help us:
Ensure our show attendees have the best time possible and maximise the value they get from attending our events through digital products and experiences
Maximize acquisition, retention and engagement of our attendee base across our web and mobile digital properties
Develop new tools and products for attendees and commercial partners
Drive revenue from ticket sales, subscriptions, merchandise and digital products
The right candidate is a resourceful problem solver who thrives in a fast-paced, sometimes uncertain setting. They will possess the expertise to offer well-organized insights to diverse stakeholders, ultimately driving informed decisions and deriving meaning from data.
This is an exciting new role that combines aspects of product, marketing, and sales analytics and presents a significant opportunity to drive real business value through data.
Responsibilities
Define the right metrics.
Use your deep knowledge of user behaviour to define performance metrics with your stakeholders that align with user success and satisfaction, and commercial outcomes.
Make sure teams have implemented tracking and tagging to measure those KPIs
Measure performance.
Set up dashboards and reports to track performance.
Align reporting and internal business intelligence (BI) with stakeholder requirements
Identify and test opportunities for improvements.
Grounded in deep analysis of our datasets, generate hypotheses and validate them through experimentation and AB testing.
Deliver these together with product managers, designers, UX and engineers.
Support strategic decisions and roadmaps.
Innovate and discover new insights by diving deeply into the data, combining various sources (including database and web-analytics data sources) from across the business.
Support decisions and resolve strategic questions.
Advocate Data-driven culture.
Communicate insights and information effectively and engagingly, through presentations, reporting and dashboards to all levels of the organisation.
Advocate for a data-driven culture and help your stakeholders in how to interpret results.
Requirements:
Experience.
Bachelor's degree
Proven experience as an analyst or BI developer, supporting Product and / or Marketing Managers by analyzing user behaviour, product feature or marketing campaign performance.
Experience in digital product optimisation, A/B testing, incl. web-analytics tools and techniques.
Demonstrable experience in data analysis and insight generation with business impact.
Ability to initiate and drive projects to completion with minimal guidance.
Knowledge of agile project management principles as well as use of tools like Jira and Confluence.
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
Technical skills.
Intermediate level proficiency with SQL
Experience working with Business Intelligence tools like Power BI and Tableau
Experience with working with large data sets in cloud data warehouse services (AWS, Databricks, Snowflake)
Experience with Digital Analytics tools such as Google Analytics, Adobe Analytics, Mix Panel, Amplitude, Matomo or Piwik Pro.
Working knowledge of Python of R desirable but intention to learn either will be essential
Communication & Stakeholder management.
Strong communicator and fluent in English (speaking and writing).
Ability to communicate the findings and recommendations of analysis in a clear and effective manner at all levels,
Ability to engage with multiple stakeholders across the wider business.
Ability to develop relationships with senior stakeholders across various product functions
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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