Are you passionate about solving complex integration challenges and helping clients unlock the full value of data-driven solutions?
Do you enjoy combining technical expertise with consultative skills to deliver impactful outcomes for customers?
About our Team:
Our Professional Services team is a diverse, collaborative, and client-focused group dedicated to delivering high-impact implementations of LexisNexis Risk Solutions products across multiple industries and regions. We bring together professionals with a wide range of technical expertise and consultative skills. With a strong presence across LATAM, including Mexico and Colombia, our team plays a key role in supporting the growing demand for Spanish-language markets. We are committed to knowledge sharing, mentorship, and continuous learning, empowering each team member to contribute meaningfully while developing their professional and technical capabilities.
About the Role:
In this role, you will provide technical consulting and integration expertise to support clients implementing LexisNexis Risk Solutions products. You will work closely with clients, Sales, and internal teams to troubleshoot issues, deliver implementations, and drive successful outcomes while ensuring a strong customer experience.
Responsibilities:
Provide technical integration and consulting services to external clients, sales teams, and internal stakeholders across multiple industries
Share product knowledge, best practices, and technical examples to support successful client implementations
Analyze issues, identify root causes, and collaborate with internal teams to resolve them efficiently
Own communication with Sales and clients through to resolution
Support installation, implementation, and configuration activities while maintaining project plans
Communicate complex technical concepts clearly to audiences with varying levels of technical knowledge
Deliver technical presentations, product demonstrations, and 3rd-level XML support
Contribute to team initiatives, mentoring, and continuous improvement efforts
Requirements:
BA/BS degree or equivalent experience in a related field
Ability to travel up to 25% of the time
Strong consultative skills, including active listening and collaboration
Experience resolving client issues using data quality concepts and tools
Previous consulting experience and fluent English
Working knowledge of Software Development Life Cycle, Windows and Linux operating systems
Experience with RDBMS (SQL Server/Oracle/Postgree), SOAP/JSON web services and XML
Familiarity with programming, technical documentation, cloud infrastructure, and virtualization technologies
Work in a Way that Works for You:
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
This is a hybrid role. Our teams operate in a flexible hybrid work model, combining in-person collaboration with remote flexibility. You’ll be expected to participate in regular team meetings and engineering rituals in line with your team’s cadence.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Private Medical/Dental Plan
Savings Fund
Life Insurance
Meal/Grocery Voucher
Learn more about the LexisNexis Risk team and how we work https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000
About the Business:
LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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