Company:

Description:

We are seeking a talented individual to join our FINPRO Claims Team at Marsh. This role will be based in Hong Kong.

We will count on you to:

• Provide assistance to the Regional FINPRO Claims team, and work on ad-hoc projects relating to claims reporting, efficiencies and trends.
• Ensure claims turnaround times meet service standards.
• Formulate claims strategies with clients and coordinate all parties (insureds, insurers, client's lawyers and the insurer's lawyers), to satisfy policy coverage requirements and to achieve maximum settlement of claims.
• Review insurance policy wordings and suggest improvements where appropriate, liaising with the Marsh placement brokers.
• Assistance with presentations, workshops, and client onboarding processes as and when necessary.

What you need to have:

• University Degree/Bachelor of Laws/Previous legal experience (no insurance experience required), OR someone with 2+ years of FINPRO experience (including Professional Indemnity, Directors & Officers Liability, Medical Malpractice/Professional Indemnity Schemes and the like).
• Experience with technology-driven solutions in claims management is highly desirable.
• Excellent communication skills, both written and verbal, with the ability to engage effectively with diverse stakeholders.
• The ability to build solid relationships at all levels both with internal and external stakeholders.
• The ability to digest and present information in a friendly format.
• Good written and verbal communication skills (advantageous if in Cantonese, Mandarin and English).
• Customer service experience, with problem-solving skills.
• Proficient in MS Office Products (Word, Excel, PowerPoint).
• A growth mindset and the ability to work collaboratively within a team while also being self-directed.

What makes you stand out:

• A valuable team player who is also able to work autonomously.
• A passion for navigating claims complexity and a forward-thinking approach to leveraging technology in claims management.
• Strong stakeholder management capabilities and a commitment to fostering a service-focused culture.
• Exceptional presentation and problem-solving skills, with the ability to influence and advocate effectively on behalf of clients.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being