As a Fund Servicing Associate II, within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and organizing your own work, and potentially that of a team, while continuously seeking opportunities for improvement and innovation in our operating platform.
Job responsibilities
- Prepare and review various deliverables related to expense accruals, budgeting, income distributions, capital gains, board materials, and prospectus/SAI, while maintaining all required controls.
- Research and resolve issues or queries, communicate effectively, and escalate in a timely manner as needed.
- Define and ensure successful completion of ad-hoc requests.
- Ensure adherence to checklists and Standard Operating Procedures.
- Assist management in the implementation of new checklists and procedures and participate in projects.
- Assist with workflow management and technology enhancements and make suggestions to streamline operations.
- Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes.
- Investigate and resolve accounting or securities transaction issues breaching JP Morgan system tolerances, implement accurate and timely operational procedures, partner with Operations, Technology, Product, Sales, and Program Management teams, and identify and address process vulnerabilities to drive continuous improvement.
- Support training of new hires as necessary and perform other duties as assigned.
- Willing to travel to Boston for training if needed.
Required qualifications, capabilities, and skills
- Demonstrated expertise in fund accounting and administration, with at least five years of experience focusing on maintaining accurate accounting and securities records, evidenced by successful management of related tasks and responsibilities.
- Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with validation tolerances.
- Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures.
- Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients.
- Possess strong interpersonal and communication skills.
- Demonstrate initiative, perform well under pressure, and handle multiple assignments simultaneously.
Preferred qualifications, capabilities, and skills
- Experience working across multiple business areas and/or functions to deliver results
- Demonstrated expertise in financial reporting, fund administration, accounting, and/or custody, with five years of experience preferred, evidenced by successful handling of related tasks and responsibilities.
- Bachelor's or Master's degree in Accounting, Finance or CPA
- Possess a minimum of 5 years of experience in the financial services industry, preferably within mutual fund accounting or administration.