Are you excited to provide best in class client experience to our customer base, do you drive execution effectively and you enjoy taking on ownership of clients and the delivery of our product suite to them? You have found the right team!
As a Letter of Credit Product Advisor - Vice President within the Commercial Bank, you are client facing and will team up with our Commercial bankers on relationship management and product delivery activities for our Standby Letter of Credit (SBLC) offering. You will provide consistent, high quality service to ensure excellent client experience. You will take on ownership of a complex product and are responsible for the end-to-end process.
Job Responsibilities
- Own a portfolio of clients and build strong relationships with our customers and internal banking teams dedicated to your portfolio.
- Advise our Commercial Bank US customers and bankers around best practices on Letter of Credit structuring and set up.
- Set expectations around product delivery and help our customers with the Letter of Credit execution by providing them with a smooth end to end product delivery.
- Lead the Letter of Credit process and provide the clients with clear guidance and transparency on the process
- Act as a trusted advisor to your respective portfolio for any Letter of Credit situations that arise.
- Coordinate with various internal, cross regional teams such as Banking, Trade Finance Client Service/Ops, Credit, Legal and other functions to ensure efficient Letter of Credit execution.
- Coordinate the Letter of Credit process across the Commercial Bank’s customer base during client onboarding, new facility set up and Letter of Credit issuance.
- Consult with clients on new facilities, amendments to or cancellations of Letters of Credit.
- Manage, oversee, and escalate for a broad range of topics, such as structuring, collateral, documentation and the complex implementations.
- Know credit appetite and coordinate discussions when a new credit need arises including partnering with the Underwriter and Credit Teams to facilitate set up of Letters of Credit facilities, and Cash Collateral, if needed.
- Engage with bankers on pricing discussions and guide for market levels and understand background for capital needs on Letters of Credit.
Required Qualifications, Capabilities and Skills
- 7+ years’ experience in Commercial Banking, Sales with Trade Finance / Letter of Credit experience
- Proven ability to build and develop relationships. Willingness to build a strong internal network will be critical to success
- Must possess strong verbal and written communications skills with the ability to adjust messaging for different audiences including our clients C-suite and their operations teams
- Must be well-organized and structured with the ability to achieve tight timelines on complex deliverables
- Experience in reviewing, understanding, and/or working with credit partners
- Knowledge of Foreign Bank Guarantees
- Experience working in or closely with front office Commercial Banking
Preferred Qualifications, Capabilities and Skills
- Advanced skills with Microsoft Excel and PowerPoint
- Creative thinker, driven to deliver best-in-class deal execution to our customers
- Self-starter, creative and driven, to provide consistent, high-quality support to ensure excellent client experience
- Experience working with SalesForce or CRM platforms
- Trade Finance or Letter of Credit sales experience
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.